What are the responsibilities and job description for the Leasing Consultant position at B HOM STUDENT LIVING?
Position Summary:
The Leasing Consultant will market and lease apartments in accordance with policies and procedures outlined by management. They are also responsible for providing resident services in a professional and courteous manner.
Essential Job Functions:
- Maintain an excellent customer service relationship by adhering to the BHOM Living Playbook
- Adhere to BHOM Policies and Procedures
- Greet prospective residents. Show model, market ready units and common areas
- Lease apartments and sell the products and services of the property to prospects
- Assist prospective residents with completion of online application
- Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms as well as training materials
- Work to optimize occupancy while maximizing leased rent
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
- Maintain thorough product knowledge of the property and competition
- Assist with market surveys as needed
- Collect deposit and/or fees associated with move-in
- Accurately prepare and have a thorough knowledge of all lease-related paperwork
- Maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary
- Inspect units on a quarterly basis as well as prior to move-in
- Assist with planning and hosting of resident events
- Audit all lease and renewal files for key controls and bonus submission to the General Manager
- Assist residents with the move-out process
- Assist in the performance of turn process
- Write up and file service requests from residents upon receipt
- Contribute to the general upkeep and cleaning of office, common areas and model
- Achieve high productivity through reliable and punctual attendance and report any tardiness, attendance, and disciplinary issues to immediate supervisor.
- Perform various administrative tasks as needed
Minimum Qualifications/Skills: (include key differentiators)
To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Ability to read and write English fluently
- Ability to perform basic to intermediate math
- Computer literacy required
Desired Qualifications/Skills:
- High school diploma or equivalent preferred
Work Schedule: 8am-5pm, Monday-Friday, with extended hours and/or weekends being required as scheduled, or as needed to meet business needs.
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Work Location: In person
Salary : $12 - $13