What are the responsibilities and job description for the Service Agreements Execution Manager position at Bühler Group?
Are you an entrepreneur who likes to execute assigned services agreements for the customer? Do you aspire to make customer's production more efficient, reach a more sustainable production factory, or prevent malfunctions with support from data and digital tools? Then this is the right challenge for you!
Bühler is a global leader in manufacturing equipment to produce food, feed, and advanced material, sustainably feeding the world every day. Our Global Services Business is growing and transforming to establish Bühler as a services provider delivering customer success through a trusted and reliable partnership over the whole asset lifecycle. We are looking for a motivated and experienced Services Agreements Execution Manager to be part of our journey.
This is where you'll excel
Jack Drucker
Regional Recruiter
Contact form
Connect on LinkedIn
Links you may find useful
Application process
Diversity, equity & inclusion
Our TOP values
Creating impact together at Bühler!
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.
Bühler is a global leader in manufacturing equipment to produce food, feed, and advanced material, sustainably feeding the world every day. Our Global Services Business is growing and transforming to establish Bühler as a services provider delivering customer success through a trusted and reliable partnership over the whole asset lifecycle. We are looking for a motivated and experienced Services Agreements Execution Manager to be part of our journey.
This is where you'll excel
- Take ownership of assigned large services agreements, to fulfil obligations towards full customer satisfaction
- Oversee the execution of agreements in terms of profitability and risk, and run periodical performance reviews with customers
- Act as the single point of contact for customers, coordinating internal resources to deliver optimal performance during the agreement period
- Identify and develop additional scope business opportunities
- Collaborate closely with existing operations teams of different functions in Services Operations (e.g., Engineering, Field Service, Parts Operation, and Service Workshops), Sales, and Project Execution Support the implementation of services agreements framework, know-how, processes, and tools within the regional organization)
- Bachelor's degree in engineering or business administration, with basic knowledge in financial planning
- At least 5 years of experience in project management, or services business in the manufacturing or process industry
- Exposure to multiple layers of the customer organization including operations and maintenance management
- Problem-solving skills, hands-on and pragmatic, with strong execution and delivery mindset and a proven track record
- Excellent stakeholder management skills, customer focus and entrepreneurial thinking
- Strong interpersonal skills, ability to manage different perspectives and drive to synthesize, motivate, and inspire
- Demonstrated capability to communicate in a matrix organization, across multiple business-es and industries on a regional scale
- Effective and convincing communication, both verbally and in writing, fluent in English
Jack Drucker
Regional Recruiter
Contact form
Connect on LinkedIn
Links you may find useful
Application process
Diversity, equity & inclusion
Our TOP values
Creating impact together at Bühler!
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.