What are the responsibilities and job description for the Scheduling Coordinator/Customer Service position at B&B Pools, LLC?
We are looking for a friendly and motivated individual to join our team!
The Scheduling Coordinator/Customer Service position is responsible for performing duties related to store and administrative operations, such as
- answering incoming calls and emails.
- scheduling and confirming appointments with customers.
- opening and closing the store, processing sales at the front counter with accurate cash handling.
- stocking shelves, cleaning, and assisting with store inventory.
- receiving deliveries, forklift experience preferred.
- greeting customers, answering questions on services we offer and/or products we carry, and referring customers to other qualified employees, as necessary.
- performing in-store water testing for customers' pools and spas.
- imputing customer data into company systems.
We are looking for someone who is detail orientated and able to multi-task in a rapid pace environment. Experience with scheduling is required. Knowledge of water chemistry/pools/spas is a huge bonus! This is a year-round position that will require the individual to work 9am-5pm M-F during our busy season and 9am-3pm M-F during our off season (we can guarantee up to 35 hours weekly during the off season if an individual would like to work more).
We look forward to hearing from you!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Experience:
- Appointment scheduling: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20