What are the responsibilities and job description for the Front Desk Agent for Phoenix, Arizona! position at B&B Hospitality Staffing LLC?
Join Our Team as an Experienced Front Desk Agent – Phoenix, AZ
We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience.
Position: Front Desk Agent (Experienced)
Location: Phoenix, Arizona
Responsibilities:
Greet and assist guests with check-in, check-out, and reservations.
Provide exceptional customer service and respond promptly to guest inquiries.
Handle payments, billing, and accurate recordkeeping.
Coordinate with housekeeping and maintenance to ensure rooms are guest-ready.
Resolve guest concerns with professionalism and efficiency.
Maintain a clean and organized front desk area.
Requirements:
Previous front desk or hotel customer service experience required.
Strong communication and interpersonal skills.
Ability to multitask and remain calm under pressure.
Proficiency with hotel management systems (PMS) is a plus.
Professional appearance and positive attitude.
Flexible availability, including evenings, weekends, and holidays.
What We Offer:
Competitive pay
Supportive team environment
Opportunities for career advancement in hospitality
Recognition for excellent performance
If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Phoenix, AZ.
