What are the responsibilities and job description for the Bilingual Patient Services Representative position at Azza HealthCare Agency?
Role Overview
The position involves delivering high-quality, efficient service to patients in a healthcare setting. Responsibilities include greeting and registering patients in the Electronic Medical Record (EMR) system, verifying demographic and billing information, monitoring waiting areas, and communicating delays. The role also requires identifying insurance types and verifying patient coverage eligibility to ensure smooth patient flow and accurate billing processes.
Qualifications & Skills
Based in Chicago, offering benefits such as dental, medical, vision, life insurance, retirement plans, and paid time off.
The position involves delivering high-quality, efficient service to patients in a healthcare setting. Responsibilities include greeting and registering patients in the Electronic Medical Record (EMR) system, verifying demographic and billing information, monitoring waiting areas, and communicating delays. The role also requires identifying insurance types and verifying patient coverage eligibility to ensure smooth patient flow and accurate billing processes.
Qualifications & Skills
- Minimum of 2 years of medical office experience preferred
- Proficiency with EHR systems and Microsoft Office products
- Bilingual abilities in English/Spanish or English/Polish are a plus
- Strong communication, customer service, and interpersonal skills
- Providing excellent service to patients during appointments and check-ins
- Maintaining efficient patient flow and timely communications
- Verifying insurance coverage and eligibility
Based in Chicago, offering benefits such as dental, medical, vision, life insurance, retirement plans, and paid time off.