Sales and Leasing Assistant

We are looking for a motivated, professional Sales and Leasing Assistant to join our 55 community!

The Sales and Leasing Assistant supports the leasing and management team by providing exceptional customer service, assisting prospective residents through the leasing process, maintaining accurate records, and helping achieve occupancy goals. This position serves as a key point of contact for current and prospective residents while ensuring compliance with company policies and Fair Housing regulations.

Essential Duties and Responsibilities

Leasing & Sales

• Greet and assist prospective residents in person, by phone, and via email.
• Conduct community and model apartment tours.
• Explain lease terms, rental rates, community amenities, and policies.
• Follow up with prospects to convert leads into leases.
• Assist with the preparation and execution of lease agreements and renewals.
• Maintain leasing traffic logs and prospect records.
• Meet leasing and occupancy goals established by management.
• Participate in outreach marketing and resident referral programs.

Resident Relations

• Provide professional and courteous customer service to residents.
• Respond to resident inquiries and direct concerns to the appropriate team member.
• Assist with resident move-ins and move-outs.
• Help coordinate resident events and community activities.
• Maintain positive relationships with residents to encourage lease renewals.

Administrative Support

• Maintain accurate resident files and leasing documentation.
• Enter and update information in property management software.
• Prepare reports, correspondence, notices, and other administrative documents.
• Process applications and verify required documentation.
• Assist with rent collection and resident account inquiries as directed.
• Monitor office supplies and maintain an organized leasing office.

Marketing & Outreach

• Maintain online listings and marketing platforms.
• Ensure property photographs, pricing, and availability are current.
• Assist with social media and community marketing initiatives.
• Monitor competitor pricing and market trends.

Property Operations Support

• Conduct daily market surveys and community inspections.
• Report maintenance concerns and follow up on service requests as needed.
• Assist with maintaining model units and amenity areas in tour-ready condition.
• Support property management during inspections, audits, and special projects.

Qualifications

• High school diploma or equivalent required.
• Previous leasing, sales, customer service, or administrative experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Proficiency with Microsoft Office and property management software.
• Ability to multitask in a fast-paced environment.
• Knowledge of Fair Housing laws and leasing practices preferred.

Physical Requirements

• Ability to walk the community and climb stairs as needed.
• Ability to sit, stand, and use office equipment for extended periods.
• Ability to lift up to 25 pounds occasionally.

Skills and Competencies

• Customer service excellence
• Sales and closing skills
• Attention to detail
• Professionalism and confidentiality
• Problem-solving abilities
• Teamwork and collaboration
• Strong follow-up and communication skills

Why join us? We offer a competitive starting wage along with a comprehensive employee benefits package that includes, but is not limited to:

• Health, Dental, Vision, 401K
• Paid vacation, holidays, and sick leave
• A positive working environment
• Growth Potential

EEOC Statement:

The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.

We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.

We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law/regulations?
• Are you willing to take a drug test, in accordance with local law/regulations?

Work Location: In person

Salary : $20 - $23