What are the responsibilities and job description for the Customer Order Processor position at AZEK Company?
Job Summary:
We are seeking a detail-oriented and proactive Customer Order Processor to join our team. This role involves processing distributor orders, verifying item codes, coordinating shipments, and managing customer requests. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to excellence.
Job Details:
Pay: $19/hour Schedule: Monday – Friday, 8:00 AM – 4:30 PM (with occasional overtime) Work Style: Hybrid/Remote
Responsibilities:
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Process distributor orders accurately via EDI and email.
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Verify product details and coordinate shipment schedules.
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Provide timely order confirmations and assist with change requests.
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Track shipments, initiate tracers, and resolve delivery issues.
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Maintain knowledge of products, incentives, and customer programs.
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Handle returns, credits, and system queries.
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Support the sales team with escalations, billing, and delivery inquiries.
Qualifications:
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High School Diploma or GED required.
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Positive attitude with integrity and teamwork mindset.
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Strong attention to detail and follow-through.
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Excellent communication and problem-solving skills.
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JD Edwards, EDI, and Salesforce experience is a plus.
Benefits:
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401(k) with matching
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Health, dental, vision, and life insurance
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Disability insurance
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Paid time off & tuition reimbursement
Additional Information:
The AZEK Company follows CDC guidelines and state-mandated PPE practices to ensure workplace safety. Employment is contingent upon a background check, driving record review, and substance abuse testing. We are an Equal Opportunity Employer.
Salary : $19
