What are the responsibilities and job description for the Telecommunications Support Specialist position at AZAD Technology Partners?
Join AZAD as a Telecommunications Support Specialist and work in the Unified Communications organization, part of the larger Information Technology organization. The position operates and maintains telephony systems including analog device integration and Voice over IP. The facility utilizes equipment manufactured by various companies and the position will provide support to current and future systems. In a team environment, the worker will analyze and process requests for telecommunications services and equipment, assisting clients to obtain cost-effective and efficient solutions to meet their needs.
This is a 2 year plus consultant position with high probability of long term and ongoing continued employment. This position is hybrid in Vancouver, WA with onsite 1-2 days weekly.
The hourly pay rate range for this position is $30.00 - $40.00 depending on related qualifications and experience, as well as composition of selected compensation package.
The ideal candidate must possess the minimum qualifications:
High School Diploma or GED is required.
Associate's or Bachelor's Degree in Information Technology or a related telecommunications field is preferred.
5 years of experience is required with an applicable Bachelor's Degree.
7 years of experience is required with an applicable Associate's Degree.
9 years of experience is required without a degree, or applicable degree.
Experience must include direct work experience providing telecommunications support in an Enterprise IT environment.
Experience working for telephone companies or businesses with large telephone systems, preferably Cisco VoIP systems.
Knowledge of telecommunications wiring practices and standards.
Cisco Call Manager 12.x or higher and Unity experience.
Valid U.S. Driver's License is required.
Preferred:
Basic Telecom / Computer Operations Certifications
Cisco UC Certifications
Informacast experience.
Microsoft Server knowledge/skill
AZAD is looking for bright, talented, flexible, and customer centric problem solvers who enjoy the challenges associated with solving the most complex problems by utilizing the most sophisticated technologies and strong people skills.
Founded and managed by technologists and engineers, AZAD is a leading provider of Consulting Services to Fortune 500 and innovative firms since 1992.
AZAD's model provides a unique employment experience that is career path focused, relationship based and dedicated to advocacy and retention with an average tenure of 9 years.
Our collaborative approach to support our clients, projects and supporting our employees' career paths are the keys to our success. Join AZAD's professional team and enhance your career by being engaged with some of the most interesting projects in the Pacific Northwest.
If you enjoy working in such an environment, we encourage you to apply.
EXCELLENT EMPLOYEE BENEFITS including Co-paid Medical, Dental and Vision Insurance, Cafeteria Plan, Paid Sick Leave, 401K Plan, Credit Union Membership, and Referral Bonus.
U.S. Citizens only for Federal Clearance Requirement.
AZAD values diversity - in backgrounds and in experiences.
Since our inception, we have witnessed how our diverse workforce has thrived while contributing to the increases in innovation and advancements in the client organizations we serve.
AZAD is committed to Diversity, Equity & Inclusion and is striving to build an even more diverse, inclusive team that reflects the people and communities where we live and work.
AZAD, Inc. is an equal opportunity employer that considers and employs qualified individuals based upon job related qualifications regardless of race, color, sex, religion, creed, physical or mental disability, veteran's status, sexual orientation, national origin, age or any other status protected under applicable local, state or federal law. AZAD takes affirmative action to employ and advance in employment qualified employees and applicants who are disabled, disabled veterans, recently separated veterans, Armed Forces services medal veterans, and other protected veterans.
AZAD, Inc. is a Certified Minority Owned Business and OFCCP compliant.
Salary : $30 - $40