What are the responsibilities and job description for the Collection Specialist with (Account Receviable & Customer Service Exp) position at Azaaki, LLC?
We are seeking a skilled Collection Representative I Accounts Receivable & Customer Service) to join our client’s team, one of the US’s largest Security companies.
Qualifications:
· Basic computer knowledge and Excel skills.
· 2-4 years of Collections or directly related experience.
Responsibilities:
· This is an in-person role. Please submit your top 3 candidates only!
· Ensure receivables are collected while maintaining focal point for customer relations.
· Review open invoices to identify delinquent accounts.
· Initiates collection calls and emails.
· Research account discrepancies as well as customer complaints or disputes.
· Communicates collection results/problems with management, and escalates issues that are beyond job scope when necessary.
· Take complete ownership of managing information to various associates regarding correct billing and customer satisfaction on accounts.
· Make applicable notes in Master Mind (MMB) as to any pertinent collection activity or customer contact.
About Our Client
Our client is one of the largest Security service companies in the world. They are looking for the best, brightest talent available and have tasked Azaaki with helping them find it.
