What are the responsibilities and job description for the Residential Sales and Service Technician position at Ayers Basement Systems?
Here at Ayers, we do things a bit different. Our mission is toCOMPLETELY REDEFINEour industry. What does that mean for you? It means that we strongly believe in investing in our employees, so they have the tools, knowledge, and opportunity for growth to be successful in their roles and feel fulfilled knowing that the work we do leaves our customers saying "Wow!"
Your work at Ayers Basement Systemschanges homeowners’ livesby allowing them to have peace of mind in their home. Thelasting impactis warrantied work and a permanent solution for them & their family.
As a Residential Sales and Service Technician, you will go to customer homes and service existing customers, making sure the systems we designed and installed for them are working and maintained. You will also be recommending additional products and services, selling complimentary solutions to protect their largest investment, permanently.
Ayers Basement Systems is looking for hard working, dependable people with positive attitudes who are interested in being part of a rapidly growing residential construction company specializing in waterproofing basements and improving the structural integrity of our customers’ homes.
What you'll get:
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Your work at Ayers Basement Systemschanges homeowners’ livesby allowing them to have peace of mind in their home. Thelasting impactis warrantied work and a permanent solution for them & their family.
As a Residential Sales and Service Technician, you will go to customer homes and service existing customers, making sure the systems we designed and installed for them are working and maintained. You will also be recommending additional products and services, selling complimentary solutions to protect their largest investment, permanently.
Ayers Basement Systems is looking for hard working, dependable people with positive attitudes who are interested in being part of a rapidly growing residential construction company specializing in waterproofing basements and improving the structural integrity of our customers’ homes.
What you'll get:
- Paid ON-THE-JOB sales training
- Base Pay Commission = $80k-$100k in your first year
- Health Insurance Vision Dental 401K w/ 3% match
- Growth Potential New Skills Advancement Opportunities
- Pre-Scheduled Service Appointments Monday-Fridaywork (Occasional Saturday)
- Joining acompany that wasvotedTop Workplace for 2023and received the2023 Torch Awards for Ethics!
- Drive to customers’ homes forpre-scheduled appointments(NO COLD-CALLING or DOOR KNOCKING)to perform annual maintenance on an existing systems or follow-up on warranty issues
- Build rapport with the customer
- Examine work previously completed by Ayers and determine if there is a potential problem to be remedied
- Recommend additional products and services as needed to enhance or improve the original installation or remedy a new issue that has arisen in the customer’s home
- Timely completion of all paperwork/data entry and follow-up communication required for the appointment
- Follow through with customers until all issues are resolved
- Provide customers with a remarkable experience
- Meet or exceed monthly Sales Goals
- Be an ambassador for the company’s culture and purpose
- Regular, reliable on-site attendance
- KNOWLEDGE:minimum of two years’ sales experience, or combination of education and experience that illustrates a proven track record in this field
- SKILLS:A competitive nature to meet and exceed sales goals. A track record of strong communication skills
- ABILITY:A passion for providing top-notch customer service to our customers. Valid driver’s license and ability to meet our driving requirements
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Salary : $80,000 - $100,000