Regional Shared Services – Eastern Region

Company Description

Axxiom Elevator is a provider of elevator, escalator, and moving walkway service, modernization, and repair. We are seeking a driven and customer-focused Inside Sales Associate to join our team in Pompano Beach, Florida. This role supports our service and repair operations by providing timely, accurate proposals to customers and helping drive overall sales performance.

Job Summary

The Regional Shared Services – Eastern Region role serves as a centralized finance and administrative support function for Axxiom Elevator’s Eastern Region operations. This position is based onsite in Axxiom Elevator’s Pompano Beach office and is responsible for managing core back-office activities including billing support, accounts receivable processing, purchase order administration, vendor coordination, job costing documentation, and financial data integrity across multiple branch locations.

Ideal Candidate

This role requires a consistent onsite presence to support daily operational collaboration with regional leadership, branch teams, and corporate finance partners. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, service-driven office environment.

Key Responsibilities

Billing & Revenue Support

• Process accurate and timely customer invoicing for service calls, repairs, inspections, modernization projects, and contract work.
• Review work tickets, service documentation, and job completion paperwork to ensure billing accuracy and compliance with contract terms.
• Partner with branch operations to resolve billing discrepancies or missing documentation.
• Support progress billing, milestone billing, and retention billing for large projects as needed.

Accounts Receivable

• Monitor customer aging reports and assist with follow-up activity related to outstanding balances.
• Coordinate with branches and customers to obtain documentation needed to release payments.
• Research and resolve billing disputes or credit issues.

Accounts Payable

• Process vendor invoices through matching with purchase orders and receiving documentation.
• Ensure required approvals and general ledger coding accuracy prior to submission for payment.
• Assist with purchase order setup and vendor onboarding processes.
• Maintain vendor records and support resolution of payment inquiries or discrepancies.

Financial Administration

• Maintain accurate job cost documentation including contracts, change orders, billing schedules, and approvals.
• Assist with job setup and maintenance within the accounting/ERP system.
• Support job closeouts and final billing.
• Verify expenses and revenues are properly coded and documented in accordance with company accounting policies.

Regional Operational Support

• Provide daily onsite shared services support to multiple branch locations within the Eastern Region.
• Act as a liaison between branch leadership, operations teams, and the corporate finance department.
• Support monthly close activities including reconciliations, documentation assembly, and reporting.
• Maintain organized electronic and physical files for regional financial records in compliance with company retention standards.

Process Improvement

• Identify process inefficiencies or documentation gaps.
• Assist with standardizing financial workflows across the Eastern Region.
• Support training for branch teams on billing submission standards, purchasing procedures, and documentation compliance.

Qualifications

Education & Experience

• Associate’s degree in Accounting, Finance, Business Administration, or related field preferred.
• 3–5 years of experience in finance support, shared services, administrative accounting, or operations support roles.
• Experience supporting multi-branch or field service organizations preferred.
• Construction, service, manufacturing, or industrial industry experience strongly preferred.

Location and Travel

• In office in Pompano Beach, Florida