What are the responsibilities and job description for the Client Coordinator position at Axiz Group?
Company Description
Axiz Group is a full-service marketing company that has been a leader in promotional merchandise solutions since 1995. Based on a philosophy of partnership and collaboration, Axiz Group works closely with clients of all sizes to create customized merchandise and promotional programs that align with marketing goals. The company excels in global sourcing, inventory management, distribution, and fulfilling marketing needs such as gift and purchase incentives. Known for its creativity and customer-driven approach, Axiz Group is committed to building long-term relationships and delivering high-quality products and services with integrity and dedication.
Role Description
We are seeking a proactive and organized Client Coordinator for a full-time, on-site position at our Lincolnwood, IL office. In this role, you will oversee day-to-day client interactions, ensure exceptional customer service, and coordinate projects from inception to completion. Responsibilities include managing client correspondence, ensuring customer satisfaction, maintaining accurate records, scheduling, and collaborating with internal teams to achieve shared goals. This position requires effective communication and the ability to prioritize multiple tasks to support client needs successfully.
Qualifications
- Expertise in Customer Satisfaction and Customer Experience to build and maintain strong client relationships
- Strong Communication and Customer Service skills to effectively interact with clients and internal teams
- Exceptional Organization Skills to manage schedules, track project progress, and handle multiple priorities
- Proven ability to adapt quickly to changing priorities and solve problems proactively
- Experience in a client-facing or service-oriented role is a plus
- Familiarity with CRM software or similar tools is advantageous
- A bachelor’s degree in Business Administration, Marketing, Communications, or a related field is preferred
Compensation
- Base Salary: $45,000 (varies based on experience)
- Commission: Uncapped
- Bonus Opportunities: Yes
Your income is directly tied to your output. There is no ceiling.
Salary : $45,000