Co-Responder Case Manager (Part-Time) (S0322)

Co-Responder Case Manager – Part Time - Montrose, CO 

Commitment to Pay Standards: We are committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history).  

Position Summary: The role of the Co-Responder Case Manager is to work in collaboration with law enforcement or emergency medical technicians to respond to community members whose need for urgent intervention was reported through the Emergency Communication Center (911). The Co-Responder team specializes in de-escalation, problem-solving, risk assessment, and community resource linkage. The Co-Responder works closely with the Montrose Police Department, and Montrose County Sheriff’s office as well as partner agencies in Delta County. Co-Responder teams improve interactions between law enforcement, first responders, and the people they serve. Communities also recognize savings by connecting people to appropriate services and resources, rather than using more costly, higher-level interventions. 

The Case Manager will utilize a working knowledge of crisis intervention approaches to provide intervention, support, risk evaluation and triage services for all populations utilizing the 911 system within Montrose and Delta Counties. The Case Manager will serve as a first responder to connect those experiencing issues related to mental illness, substance use, and social determinants of health to resources.  The Case Manager will actively participate in patient continuity of care, brief counseling, referral, and prompt documentation. This includes an intense focus on community resourcing and linkage, requiring strong interpersonal skills and collaboration.

Qualifications: Our ideal candidate for our Co-Responder Case Manager position will have bachelor’s degree (Master’s degree is preferred), in one of the recognized mental health professions. They will also have experience in an emergency service setting or demonstrated competency with de-escalation in a high- stress environment.   Crisis intervention experience preferred.  

Driver’s License: Must have current driver’s license and ability to be commercially insured and maintain a driving record that allows insurability with Axis Health System commercial insurance agency.

They must also be able to complete and apply training with law enforcement agency including basic tactical intervention, scene safety, basic firearm safety, defensive driving, use of CAD and radio systems.

Salary:  

• Co-Responder Case Manager: Base Rate $20.50 ($19.50 Locale $1.00) - $23.34, per year (non-exempt/hourly)

Benefits:

• Medical (HDHP or PPO)               •            Long Term Disability
• 401k offering up to 6% match    •            Short Term Disability
• Health Savings Account               •            Dental
• Flexible Spending Account          •            Vision
• Dependent Care Account            •            Pet Insurance
• Life Insurance                                •            College Invest plans
• Annual Wellness Benefits            •            Personal Days
• Loan Repayment Programs         •            (9) Company Paid Holidays
• (3) weeks of All Paid Leave (APL) for first 2 years with full-time employment.
• On-going training & educational opportunities for professional development are also available.

Physical demands: This community-based position functions in partnership with first responders on patrol or at a dispatch location. The employee will spend most of a workday in a vehicle issued by the first responder partner. The employee must be able to sit for longer periods of time in a vehicle and tolerate the movement of driving. Office space is available as needed for administrative activities.

Employee may occasionally be required to exert moderate levels of physical energy when response conditions require self-defense, ambulation assistance, or physical safety intervention.

Employee must occasionally lift and/or move up to 25 pounds. Employee is frequently required to walk, sit, stand, or kneel and occasionally required to climb or balance and stoop.

May be exposed to stressful situations that involve enraged, distraught and/or intoxicated individuals with possible mental health issues.

Possible potential exposure to communicable disease.

The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills:

• Must be knowledgeable regarding patient health information and HIPAA compliance.
• Must be organized and demonstrate the ability to follow guidelines.
• Must demonstrate excellent interpersonal and communication skills.
• Must demonstrate the ability to be self-directed.
• Must demonstrate the ability to follow the organization’s confidentiality and security rules.
• A working knowledge of crisis intervention approaches and their applications to clients with emotional, behavioral, and substance abuse problems.
• Working knowledge of Brief Solution Focused Therapy, Motivational Interviewing and DBT coaching skills.
• Ability to perform mental status evaluations, differential diagnosis, and service coordination duties.
• Ability to assess level of risk and treatment approaches and their applications to clients with emotional, behavioral, and substance abuse problems. Make appropriate clinical judgment for resolution of client emergencies to a safe outcome.
• Ability to deliver services in various community locations.
• Working knowledge of involuntary mental health holds (27-65), and alcohol and drug Emergency Commitments (EC) and Involuntary Commitments (IC).
• Working knowledge of HIPAA and 42 CFR, Pt. 2.
• Knowledge of community health and behavioral health resources and their eligibility criteria.
• Working knowledge of Windows based computer applications to include MS Word, MS Excel, MS Outlook, and Internet access.
• Ability to operate standard office equipment including calculator, copy machine, fax, and multi-line telephone. Interpersonal and communication skills to develop and maintain effective working relationships with all internal and external customers.
• Ability to organize and prioritize workload in a sometimes-hectic environment with frequent interruptions.
• Ability to follow established universal precautions and report potential exposure to a communicable disease immediately
• Must have current driver’s license and ability to be commercially insured and maintain a driving record that allows insurability with Axis Health System commercial insurance agency.
• Travel required

Additional eligibility requirements:  Annual Flu immunization, Annual TB screening, de-escalation training within 90 days of hire, BLS PRO certification required within 90 days of hire.

 About our Axis Health System:  We are the leading provider of behavioral health and integrated (primary, dental, and behavioral health) care on the Western Slope of Colorado. As a therapist in our clinic, you’ll have access to a wide range of resources for your patients. We have recovery groups, Medication Assisted Treatment (MAT), specialized mental health outpatient programs, primary care, diabetes education, crisis services, resource navigators, insurance enrollment specialists, tele-video systems to access our locations across the region and more. We work to make sure you have what you need at your fingertips to be successful in your position and support your patient in their road to recovery.

Please visit our website at http://www.axishealthsystem.org , to apply for this position and for more information about our organization. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities.   

About Montrose/Delta/Hotchkiss:

If you’re interested in archaeology, hiking, biking, boating, rafting, hunting, exploring, or kayaking – Montrose is the place for you! 

Montrose and the surrounding area are perfect for an outdoor enthusiast. Black Canyon National Park, just east of the San Juan Mountains is just minutes away and to the west, the Uncompahgre Plateau is waiting to be explored. Here, you are surrounded by the many opportunities and adventures waiting to happen.  From hiking and biking to kayaking and rafting with breath taking views of our majestic landscape.  When in Hotchkiss you can explore their vineyards and museums or find you self at the art center appreciating all the creativity or taking an art class yourself!  Montrose has an airport within 10 minutes from our Montrose locations, which has daily service to Denver, Dallas and Phoenix (including several other major US cities). Learn more about our area here:  Visit Montrose, CO.

Salary : $21 - $23