What are the responsibilities and job description for the Installation Technician position at AXIS FIBER SOLUTIONS?
Company Description
Axis Fiber Solutions is a communications construction company specializing in innovative horizontal trenchless technology solutions for residential and commercial applications. Backed by over fifty years of collective experience, we prioritize delivering high-quality, customer-focused services on time and within budget. Our company is built on the pillars of Customer, Community, Environment, and Employees, reflecting our core values. We strive to provide dynamic, turn-key services while maintaining environmental responsibility and a commitment to community and employee well-being. Axis Fiber Solutions is dedicated to excellence in customer satisfaction through cutting-edge technology.
Role Description
This is a full-time, on-site role for an Installation Technician located in Indiana. The Installation Technician will be responsible for installing, maintaining, and troubleshooting fiber cabling systems. Daily tasks include ensuring proper installation of cabling, addressing and resolving issues, and delivering exceptional customer service to meet client needs. The role requires attention to detail, adherence to safety protocols, and a focus on achieving customer satisfaction through quality work.
Qualifications
- Expertise in Cabling and installation techniques
- Strong Troubleshooting skills to identify and resolve technical issues
- Excellent Communication and Customer Service skills to interact effectively with clients and team members
- Commitment to delivering exceptional Customer Satisfaction and upholding company values
- Ability to follow safety standards and work in a physically demanding on-site environment
- Relevant experience in installation, maintenance, or technical support preferred
- High school diploma or equivalent required; technical certifications are a plus