Two Hands Assistant Manager - Oxnard

Job Title: Assistant Manager - Two Hands Oxnard

Location: 550 Collection Blvd, Oxnard, CA 93036

Position Type: Full-Time (Up to 40 hours per week)

Starting Pay: $21.00 - $23.00 per hour (commensurate with experience)

Company Overview: We are a high-volume fast food restaurant committed to delivering exceptional service and high-quality food in a fast-paced environment. Our team is passionate about creating a welcoming atmosphere for our customers while maintaining the highest standards of efficiency and cleanliness. We are currently seeking a dynamic and experienced Assistant Manager to join our leadership team and contribute to our ongoing success.

Position Summary: As an Assistant Manager, you will work closely with the General Manager to oversee daily restaurant operations, ensuring that all aspects of the business run smoothly. This role requires a strong leader with a hands-on approach, capable of motivating a diverse team, maintaining operational excellence, and driving the achievement of sales targets. You will be instrumental in maintaining the high standards that our customers expect and ensuring a positive and productive work environment for all staff members.

Key Responsibilities:

• Operational Management:
• Support the General Manager in managing all daily restaurant operations, including opening and closing procedures, ensuring compliance with company policies and standards.
• Oversee food preparation and presentation to guarantee consistency and quality, adhering to all food safety regulations.
• Monitor inventory levels and coordinate with suppliers to ensure adequate stock of ingredients, packaging, and other necessary items.
• Manage cash handling procedures, including daily reconciliation, deposits, and safe maintenance.
• Team Leadership:
• Lead, train, and develop a team of crew members, fostering a positive and collaborative work environment.
• Conduct regular performance reviews, provide constructive feedback, and implement corrective actions when necessary.
• Assist in creating and maintaining staff schedules, ensuring optimal coverage during peak hours and special events.
• Act as a role model for excellent customer service, demonstrating a commitment to customer satisfaction and resolving any issues or complaints effectively.
• Customer Experience:
• Ensure that all customers receive prompt, friendly, and professional service.
• Address and resolve customer complaints, ensuring a positive outcome and long-term customer loyalty.
• Implement and uphold company standards for cleanliness, order accuracy, and food quality.
• Promote a customer-first culture, encouraging staff to engage with customers and create a welcoming atmosphere.
• Sales & Financial Accountability:
• Assist in achieving and exceeding sales targets by monitoring daily performance and implementing effective sales strategies.
• Analyze sales data and customer feedback to identify areas for improvement and opportunities for growth.
• Participate in the planning and execution of promotional activities and marketing initiatives.
• Health & Safety:
• Maintain a safe and clean working environment by ensuring compliance with all health and safety regulations.
• Conduct regular safety audits and implement corrective measures as needed.
• Ensure all staff are trained in proper food handling procedures and workplace safety.

Qualifications:

• Experience: A minimum of 2 years of experience in a supervisory or management role within the fast food, quick-service, or restaurant industry.
• Leadership: Strong leadership skills with the ability to motivate and manage a team effectively.
• Customer Service: Excellent interpersonal and communication skills, with a strong commitment to customer satisfaction.
• Problem-Solving: Ability to handle multiple tasks, make quick decisions, and resolve issues efficiently.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, as required by the needs of the business.
• Detail-Oriented: Keen attention to detail, particularly in maintaining food quality, safety standards, and cleanliness.
• Technical Skills: Proficiency in using point-of-sale (POS) systems and basic computer skills.

Benefits:

• Competitive Pay: Starting wage between $21.00 - $23.00 per hour, depending on experience.
• Work-Life Balance: Full-time position offering up to 40 hours per week.
• Career Growth: Opportunities for advancement within the company for dedicated and high-performing individuals.
• Employee Perks: Discounts on meals and other in-store benefits.
• Health & Wellness: Access to health benefits, including medical, dental, and vision coverage (subject to eligibility).
• Paid Time Off: Accrued paid time off to support a healthy work-life balance.

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid sick time
• Paid training

Shift:

• Day shift
• Evening shift
• Morning shift

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Oxnard, CA 93036 (Required)

Ability to Relocate:

• Oxnard, CA 93036: Relocate before starting work (Preferred)

Work Location: In person

Salary : $21 - $23