Desktop Support Engineer (3-Month Contract) – Malvern, Arkansas

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

Hiring: IT Desktop Support Engineer – L1 | 3-Month Project | Multiple US Locations
Axiom Technologies is looking for IT Desktop Support Engineers (L1) to support a healthcare client across various locations in the United States.
Position: IT Desktop Support Engineer – L1
Duration: 3 Months
Extension: Possible based on project requirements
Engagement: 1099 Independent Contractor
Benefits: No benefits
Location: Various locations across the US
Scope of Work

• Support device setup, including installation, configuration, and connectivity.
• Perform multi-device deployments, including scanners, printers, WOWs, workstations, and related devices.
• Provide Epic Go-Live support and readiness assistance to ensure a seamless end-user experience during critical deployment phases.
• Perform post-deployment stabilization and troubleshooting for all deployed devices following rollout completion.
• Provide Hypercare support using a T&M model to enable rapid issue resolution and sustained operations.
• Troubleshoot hardware, software, connectivity, and end-user issues in a healthcare environment.

Candidate Requirements

• Experience in IT Desktop Support / Field Support / Service Desk environments.
• Strong hands-on experience with device installation, configuration, deployment, and troubleshooting.
• Experience supporting printers, scanners, workstations, and other end-user devices.
• Healthcare/clinical environment experience is a plus.
• Epic Go-Live or Hypercare experience is a plus.
• Ability to work onsite at the assigned client location.

Healthcare Vaccination & Compliance Requirements
As this is a healthcare client project, selected candidates must be willing to complete/provide the required vaccinations, tests, and related compliance documentation, as applicable:

• MMR – Vaccination 1 of 2
• MMR – Vaccination 2 of 2
• Varicella – Vaccination 1 of 2
• Varicella – Vaccination 2 of 2
• Hepatitis B – Vaccination 1 of 3
• Hepatitis B – Vaccination 2 of 3
• Hepatitis B – Vaccination 3 of 3
• Hepatitis B Titer – HBsAb
• TB/PPD Skin Test – 7
• TB Chest X-Ray – One View
• Tdap

Candidates should be prepared to meet the healthcare client’s vaccination and occupational health requirements before or as part of the onboarding process.
Work Authorization
We are currently considering candidates who are:

• US Citizens
• Green Card Holders
• H-4 EAD
• L-2
• J-2
• OPT EAD

Interested candidates: Please send your updated resume to talentacquisition.us@axiomtechnologies.com
When applying, please mention your current location, work authorization, availability, and preferred location.