Practice Supervisor

Job Details

Description

Axia Women's Health is the nation’s largest community-based, integrated women's health network in the country serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. At its core, Axia Women’s Health is a community of over 400 providers across nearly 150 locations committed to providing a more caring, connected, and progressive health care experience for women. Its rapidly growing network spans OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. Axia Women’s Health has been recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and certified as a Great Place to Work for four consecutive years. Learn more at www.axiawh.com.

We have are currently recruiting for a full-time Practice Supervisor position with OGI North in Indianapolis, IN

Monday through Friday regular business hours.

Functions:

• Participates in directing, supervising, and coordinating the overall clinical and business operations for the Care Center.
• Supervises and coordinates activities for one care center location.
• Contributes to and partners with care center leadership to administer operating procedures and policies in line with overall business goals.
• Participates in the evolution and refinement of the quality improvement process at the care center location.
• Resolves problems related to staffing, utilization of facilities, equipment and supplies for the care center location.
• Oversees the patient experience and drives improvement and action planning at the care center location.
• Manages and handles the escalation of patient complaints.
• Participates in colleague experience, driving achievement of colleague satisfaction targets.
• Colleague lifecycle (recruitment through separation)
• Implements staff recognition programs.
• Performance Management
• Acts as a liaison with non-clinical and clinical staff and care center leadership.
• Proactively communicates with the Practice Administrator or Senior Practice Administrator.
• Travel required 5% of the time.
• This role is an on-site position.
  
  

Supervisory Responsibilities:

• Participates in management of both clinical/non-clinical care center colleagues.
  
  

Qualities & Skills:

• Proven ability to manage and motivate a diverse team of professionals.
• Excellent organizational, leadership, and interpersonal skills.
• Excellent verbal and written communication.
• Demonstrated ability to establish and maintain effective working relationships with personnel across various facilities as well as external entities.
• Strong Knowledge of Microsoft Office Suite
• Ability to adapt to changes in the healthcare industry and stay updated on current trends and practices.
  
  

Education & Experience:

• HS Diploma or GED required; 4-year degree from an accredited college in business, healthcare or a related field preferred.
• Minimum 1-2 years of healthcare management experience supervising 1-10 employees.
• OB/GYN experience is a plus but not required.
• Experience with electronic health records (EHR) systems and healthcare information technology (eCw preferred).
  
  

Full-time Benefits Summary:

• Full-time benefit eligibility with benefits beginning the first of the month after starting.
• Choice of multiple medical insurance plans to best meet your needs.
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more!
• 401(k) matching!
• Generous PTO offering with additional time off for volunteering!
• Access to Axia providers at little to no cost through Axia’s medical insurance.
• Axia-paid life insurance, short-term and long-term disability!
• Free counseling for colleagues and family members, including parents and parents-in-law.
  
  

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.