What are the responsibilities and job description for the Server position at Axels Restaurants?
Server Job Description
Servers are responsible for positive Guest interactions while serving Guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. Servers are expected to be attentive to our Guests’ needs, making them feel welcome, comfortable, important and relaxed.
The right person will be passionate about food and service and thoroughly enjoy creating excellent experiences for our guests. The ideal candidate will have a friendly, outgoing disposition and previous experience working as a Server in a bustling, fast-paced restaurant setting.
Responsibilities:
- Prepare room for dining by ensuring tables are set to standards, setting tables, condiments, napkins, service
plates and utensils
- Protect establishment and guests by adhering to sanitation, safety and alcohol beverage control policies
- Help guests select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines/cocktails; answering food preparation questions
- Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
- Transmit orders to bar and kitchen by recording guests' choices; identifying guests' special dietary needs and special requests
- Keep kitchen staff informed of any dietary needs or allergies
- Serve orders by picking up and delivering guests' choices from bar and kitchen; deliver accompaniments and condiments as requested
- Respond to additional guest requirements by inquiring of needs; observing dining process
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest spills or other special needs
- Conclude dining experience by inviting guests to return
- Obtain revenues by issuing bill; accepting payment; delivering bill and payment to guest; returning change or credit card and signature slip to guests
- Perform basic cleaning tasks as needed or directed by supervisor
- Fill in for absent staff as needed
- Assist with special events as needed
- Adhere to grooming, appearance and uniform standards consistently
- Promptly address guest service issues and refer guests to management when necessary
- Communicate ticket times to team members
- Keep food orders flowing continuously from the kitchen
About You:
- Friendly, warm, and caring demeanor with team members
- Thinks and acts quickly in a fast-paced, high-volume environment
- Ability to use slicers, mixers, grinders, food processors, etc.
- Prior experience preferred in similar food and beverage service and food preparation positions
Full-Time employees are eligible to enroll in Medical, Dental, Vision and Life insurance.
Axels is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, creed, national origin, religion, sex, sexual orientation, age, family status, disability, marital status, protected veteran’s status, status with regard to assistance or activity in a local commission or any other characteristic protected by law.
Job Types: Full-time, Part-time
Pay: From $10.59 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Restaurant type:
- Upscale casual restaurant
Shift:
- Night shift
Work Location: One location
Salary : $11 - $0