What are the responsibilities and job description for the Infrastructure Services Manager (Americas) / AMER Run Tribe Leader position at AXA?
Join AXA Partners as our Infrastructure Services Manager (Americas) – Lead the Future of Global Network & Infra Operations!
What you’ll be doing:
- Leading regional teams supporting network and infrastructure services across North and South America in a dynamic, 24/7 environment.
- Ensuring all infrastructure solutions are reliable, secure, and meet global security and quality standards.
- Managing vendor relationships, budgets, and project portfolios to deliver seamless service and continuous improvements.
- Collaborating with global teams to align regional operations with worldwide initiatives like ONE Network, ID, and ATLAS.
- Driving automation, process optimization, and leveraging AI tools to enhance operational efficiency.
- Overseeing incident, change, and problem management to uphold high service levels and security compliance.
- Supporting global infrastructure projects, rollouts, and security audits, ensuring smooth deployment and adherence to policies.
- Fostering a culture of excellence, innovation, and continuous improvement within your teams.
What you'll bring:
- 5 years of experience managing infrastructure operations and supporting complex IT environments.
- Strong technical knowledge of virtualization, storage, OS, network, and security solutions.
- Proven leadership in managing cross-functional teams, vendors, and budgets effectively.
- Certifications such as ITIL, Agile, Microsoft, VMware, or Redhat are highly desirable.
- Excellent communication and stakeholder management skills in a multicultural, matrix organization.
- Ability to drive change, optimize processes, and implement automation initiatives.
- Fluency in English and a proactive, strategic mindset to manage global and regional priorities.
What we offer:
At AXA Partners US, we’re appreciative of the people who work for us, and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Salary range: $102,176 - $153,264 USD Annually
- Annual Company & Performance based discretionary Bonus up to 12%
- 20 days Annual Leave (rising to 25 days based on length of service)
- 8 Paid Company Holidays
- Medical, Dental, Vision and Life Insurance
- HSA, FSA and HRA available Employer Contribution
- 401(k) Pension Plan & Employer match
- Paid Parental Leave
- Education Reimbursement
- Hybrid Work - 3 days in the office per week
- For more information about benefits, click here; https://www.careers.axapartners.com/global/en/us-benefits
To apply, click on the ‘apply’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr@partners.axa
Salary : $102,176 - $153,264