What are the responsibilities and job description for the Infra Solutions Specialist position at AXA?
Join AXA Partners as an Infrastructure Solution Specialist – Lead the Design & Build of Critical Global Infra Services!
Shape the future of enterprise infrastructure with innovative solutions in a dynamic, international environment.
What you’ll be doing:
- Lead the architecture design, build, and optimization of global infrastructure solutions, including virtualization, servers, storage, and backup systems.
- Collaborate with cross-functional teams, vendors, and business units to deliver reliable, secure, and scalable 24x7 infrastructure services.
- Develop and maintain detailed documentation, roadmaps, and diagrams for current and future infrastructure solutions aligned with AXA’s strategic and security standards.
- Provide Level 3/4 technical support, troubleshooting complex incidents and ensuring continuous service improvement.
- Drive modernization initiatives by integrating next-generation technologies such as automation, cloud-native principles, and AI into infrastructure solutions.
- Ensure all solutions meet security policies, compliance standards, and Business Continuity requirements, including disaster recovery (DR) planning.
- Participate in global on-call support rotations, ensuring seamless 24/7 infrastructure availability across regions.
- Support infrastructure projects such as data center moves, security upgrades, and platform obsolescence, ensuring smooth execution and handover to BAU teams.
What you’ll bring:
- Over 8 years of experience in infrastructure engineering, with at least 5 years in solution architecture design and build.
- Proven expertise in virtualization (VMware, Hyper-V), operating systems (Windows, Linux), storage, and backup solutions.
- Strong knowledge of security best practices, infrastructure hardening, and tooling (e.g., Qualys, firewalls, network security).
- Hands-on experience with scripting, automation, and cloud-native deployment principles.
- Certification in relevant technologies (e.g., Microsoft MSCA, VMware, Linux, Security) or equivalent practical experience.
- Excellent problem-solving skills, with the ability to troubleshoot complex multi-layered infrastructure issues.
- Strong communication skills in English, with proven ability to collaborate across regions and teams.
- Knowledge of networking, distributed services (Active Directory, DNS, Citrix), and telephony infrastructure (Avaya, Genesys) is a plus.
What we offer:
At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Salary range: $107,766 - $134,708 based on experience
- Annual Company & Performance based discretionary Bonus up to 10%
- 20 days Annual Leave (rising to 25 days based on length of service)
- 8 Paid Company Holidays
- Medical, Dental, Vision and Life Insurance
- HSA, FSA and HRA available Employer Contribution
- 401(k) Pension Plan & Employer match
- Paid Parental Leave
- Education Reimbursement
- Hybrid Work - 3 days in the office per week
- For more information about benefits, click here; https://www.careers.axapartners.com/global/en/us-benefits
To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr@partners.axa
Who we are:
We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500 people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.
Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)
Salary : $107,766 - $134,708