What are the responsibilities and job description for the Digital Product Owner, Billing position at AXA XL?
As the world changes and markets become more competitive, our clients’ needs become more complex. More than ever, we are competing for time, for opportunities, for relevance. Differentiation at all levels, including how we think about and engage with our clients, is so important. Our ambition is to unlock a more sustainable and prosperous tomorrow by helping businesses navigate the world’s risks. In the Americas, we will live up to that ambition by delivering value far beyond the insurance policies we provide. We are confronting our clients’ risk management challenges by finding solutions that further their strategic goals and help them build more sustainable, thriving businesses.
In this newly established role, you will be a part of the Americas Growth Office team and drive implementation of a new core Billing Platform for Commercial Lines P&C business. Key capabilities include bill plan management, invoicing, payment collection, delinquency management and commissions. Key integrations include Payment & Banking, Core Policy Admin System, Enterprise Services, Downstream & Reporting and Customer Service. You will be instrumental in defining the roadmap, prioritizing features, and ensure successful product releases that meet the needs of the stakeholders
The Digital Product Owner will report to the Digital Product Manager, Billing.
What you’ll be doing
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
The U.S. base salary range for this position is $XX,000 to $XX,000 USD.
Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US Benefits at a Glance 2025.
Who we are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
AXA XL is an Equal Opportunity Employer.
In this newly established role, you will be a part of the Americas Growth Office team and drive implementation of a new core Billing Platform for Commercial Lines P&C business. Key capabilities include bill plan management, invoicing, payment collection, delinquency management and commissions. Key integrations include Payment & Banking, Core Policy Admin System, Enterprise Services, Downstream & Reporting and Customer Service. You will be instrumental in defining the roadmap, prioritizing features, and ensure successful product releases that meet the needs of the stakeholders
The Digital Product Owner will report to the Digital Product Manager, Billing.
What you’ll be doing
- Own the successful delivery of Core Billing Platform development, partnering with the Product Manager, other product owners and stakeholders to understand strategic and tactical needs and translate them into product requirements
- Create and maintain a clear and visible product backlog, ensuring well-defined and estimated user stories aligned with the product roadmap. Work alongside other Product Owners and Business Analysts to achieve a common delivery goal.
- Partner closely with the broader product implementation and development team, participating in team ceremonies, providing clarification on user stories, and ensuring alignment with the product vision. Assist in leading Program Increment (PI) planning and PI Demos. Collaborate with scrum teams on aligning to scaled agile methodology.
- Lead and facilitate User Acceptance Testing (UAT). Partner with Product Manager and business stakeholders on a roll out plan.
- Contribute to defining and communicating the product vision, strategy, and goals
- Assist in the creation of business requirement documentation
- Partner with key areas within Global Technology, Transformation & Change Delivery, Group and other teams to build, and support key integrations.
- Provide regular updates on product progress to stakeholders
- As required, once launched, provide day to day escalation and support to end users
- Experience in leading 1-2 human-centric squads (5-10 member), user testing and data analysis to improve user experiences. Scaled Agile experience is a plus.
- Proven success in defining and delivering a billing platform, or other comparable payment/FinTech platform. Understanding of complex legacy technology environments and integrations.
- Requires a combination of solid hands-on execution and strategic thinking. Bring in a collaborative spirit, can-do continuous improvement attitude and a Customer First mindset
- Experience developing, communicating, managing, and implementing plans related to a product backlog.
- Insurance experience is a plus. Ability to learn quickly and to ‘connect the dots’
- Ability to communicate well with leadership team, peers, teams across the globe, manage stakeholders effectively and navigate a matrixed global organization
- Bachelor’s or master’s degree in a relevant discipline
- Experience in a Product, Digital, or related role (Transformation, Operations, Technology) supporting multiple specialty areas of Digital, Data and Analytics in a mid to large sized enterprise.
- Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and stakeholder interaction.
- Passion for digital, data and AI and experience working within a digital and data driven organization
- Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions.
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ , ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
The U.S. base salary range for this position is $XX,000 to $XX,000 USD.
Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US Benefits at a Glance 2025.
Who we are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
AXA XL is an Equal Opportunity Employer.
