System Analyst

Position Summary

Essential Duties & Responsibilities

Product Information Management (PIM) – Short Term

• Lead the design, configuration, and ongoing management of the PIM system.
• Act as the administrator for all PIM-related activities, including user setup, permissions management, and system configuration.
• Coordinate data migration, validation, and import processes across development, QA, and production environments.
• Manage manufactured product spreadsheets that serve as the foundation for PIM data.
• Conduct unit testing and support User Acceptance Testing (UAT).
• Collaborate with global product management teams to maintain content quality and system enhancements.
• Liaise with internal SMEs to validate and correct product data, resolve gaps, and align system functionality with divisional needs.
• Deliver training and onboarding for individual users and departments, including preparation of training materials and follow-up sessions.
• Manage help desk/ticketing for PIM-related issues, coordinating change requests and system enhancements tailored to AWIP’s needs.
• Work with third-party vendors (e.g., STIBO) to define and implement requirements and support ongoing developments.
• Maintain both QA and Production environments, including communication of updates and changes.
• Support loading digital assets to the system and managing updates to product data and marketing content.
• Ensure ongoing compliance with AWIP’s Product Compliance Policy.
• Develop and prepare effective data and system reporting.
• Ensure integration and alignment between PIM and other enterprise systems (e.g., SAP).
• Expand PIM coverage to include assembled products, accessories, and other product categories.
• Collaborate with departments such as Sustainability, Marketing, and Manufacturing to support evolving data needs.

Business Systems Analysis – Long Term

• Understand and document current business processes and work closely with SAP S/4 HANA project team to ensure those processes are integrated as part project implementation
• Analyze existing SAP S/4 HANA blueprint and work with business to identify any process gaps
• Where gaps exist, work with business to evaluate, improve and standardize processes to ensure smooth transition to new system
• Evaluate business requirements and provide functional and technical expertise to formulate recommendations and solutions to meet and exceed business needs
• Collaborate with business staff to thoroughly understand the needs to be supported by all information systems and technology used within the business
• Provide recommendations regarding the evolution of business systems
• Develop and communicate detailed specifications for implementation
• Create and present reports to stakeholders to support recommendations
• Prepare and perform user testing and acceptance documentations
• Conduct training sessions based on system documentations and specifications
• Assist in preparing the business continuity plan (BCP) for applications
• Properly documents all processes for users (SOP’s)
• Perform other duties as assigned

Education & Experience

• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or related field
• 3 years of experience in system management, data analysis, or digital transformation roles preferably working within a manufacturing environment
• Experience with PIM systems and digital construction platforms is highly preferred.
• Experience working with an ERP system such as SAP - preferred
• Experience working with Microsoft Power Platform (PowerApps/Flow/BI) – preferred
• Advanced Excel and Access skills; experience with BI tools (e.g., Tableau, Power BI, Qlik)
• Practical experience in one or more programming languages (Java, JavaScript, .NET, PHP etc.) which support SOAP/REST
• Technical understanding of SOAP and REST Web Services technologies; as well as common industry standards, protocols and technologies, such as XML, JSON and HTTP

Skills & Specialized Knowledge

• Strong analytical and problem-solving skills with attention to detail
• Proficiency in data validation, modeling, and cleansing techniques
• Excellent communication and collaboration skills across technical and non-technical teams
• Ability to manage multiple projects and adapt to evolving priorities
• Knowledge of insulated panels or construction products is a plus

Physical Requirements

• Ability to work the core hours of 8am- 5pm Monday through Friday with ability to work overtime and weekends as needed.
• Finger dexterity, visual acuity, color and texture discernment.
• Ability to regularly work in conditions typical of an office environment, and occasionally work in conditions typical of a manufacturing environment, including noise, extreme temperatures and humidity, odors, dust, etc.
• Ability to wear prescribed personal protective equipment and appropriate clothing.
• Ability to read, write, and verbally communicate fluently in English.
• Ability to effectively use a telephone, computer, monitor, keyboard, mouse, and common office equipment and machinery.
• Ability to interact effectively and with clients, contractors, employees, and other individuals.
• Ability to function effectively with moderate to high levels of stress in a demanding and dynamic environment.
• Must be able to concentrate for extended periods of time and consistently produce accurate work product, organized thoughts, and execute sound judgment.
• Must be reliable and dependable.
• Ability to lift 25 lbs.
• Ability to work remotely as required by management.

Working Environment

This position is designated safety sensitive.