What are the responsibilities and job description for the Front Desk Receptionist position at Awesome Tire & Auto Repair?
Job Summary
Awesome Tire & Auto Repair is looking for a dependable, friendly, and organized receptionist to assist customers and help manage the daily operations of our busy automotive repair shop. The ideal candidate must communicate professionally, multitask effectively, and remain organized in a fast-paced environment.
Responsibilities
- Greet customers and determine what tire or automotive service they need
- Answer phone calls and respond to customer questions Schedule service appointments and organize the daily schedule
- Create customer invoices, estimates, and receipts Accept payments and accurately handle cash and card transactions
- Enter customer and vehicle information into the computer system Communicate with technicians regarding vehicle status and repair updates
- Contact customers when their vehicles are ready Assist with ordering tires, automotive parts, and shop supplies
- Maintain organized customer records, paperwork, and files Keep the front desk and customer waiting area clean and organized
- Provide professional and respectful customer service Assist management with other office and administrative duties as needed
Qualifications
- Previous receptionist, customer-service, or automotive-office experience is preferred
- Basic computer and data-entry skills Strong communication and organizational skills
- Ability to handle multiple customers, calls, and tasks at once Dependable, punctual, and willing to learn
- Comfortable working in a fast-paced tire and auto-repair environment Basic knowledge of tires or automotive services is helpful but not required
Join the team at Awesome Tire & Auto Repair and become an important part of providing dependable automotive service and a positive experience for every customer.
Pay: $12.00 - $14.00 per hour
Work Location: In person
Salary : $12 - $14