What are the responsibilities and job description for the Assistant Supervisor position at AWCT?

AWCT is hiring an Assistant Supervisor for night shift at our Kansas City Wade. AWCT pays weekly, has an amazing benefits package and a family atmosphere. Please apply fast for this position

Summary

The Assistant Operations Supervisor schedules and leads the day-to-day operations of the work crew reporting to them. This position is responsible for the receipt, movement, and storage of customer vehicles through the productivity of the work crews. This role is hands-on and focused on maintaining efficient workflow, supporting drivers and crew members, reinforcing company standards, and escalating issues to management as needed.

AWCT is family-owned and operated. Our vision: We are the premier provider of finished vehicle logistics in the United States. Our mission: We take pride in delivering safe, efficient, and high-quality service for every customer vehicle. Our values: We respect each person's preferences and perspectives. The Assistant Operations Supervisor models behavior that supports the vision, mission and values.

Essential Duties and Responsibilities

Schedule and assign crew to complete receipt/movement/storage and pre-delivery inspections of customer vehicles in a productive cost-efficient manner.
Arrive prior to the crew to scan trucks/vans, fuel vans, ensure safe working conditions, prepare timesheets/clipboards, and help clear windshields of ice/snow as needed.
Conduct morning briefing/huddle with crew members.
Monitor workflow and productivity; escalate issues to management.
Ensure crew has the support, tools, and supplies needed for efficient operations.
Ensure company policies and procedures are followed and reinforce accountability.
Motivate and encourage the crew to support productivity and maintain high morale.
Communicate daily with crew, management, and other internal/external partners to determine staffing, supply and operational needs, and ensure these needs are met.
Provide training and coaching to the crew and model proper procedures.
Document performance issues and coordinate all corrective action with management and Human Resources, and/or temporary agency as appropriate.
Supports payroll processing by reviewing associate time, entering missed time, allocating hours, overseeing associate logins, and reviewing and approving payroll data as required.
Conduct time studies and man-minute reports and evaluate associates according to standards.
Promote a safe work environment by following safety procedures and reporting hazards, accidents, and injuries.
Report accidents and injuries on appropriate forms and communicate the procedure to all appropriate customers, vendors, and company personnel. Conduct accident investigations as required.
May interface with the customer but will generally defer most issues to management.
May assist in the facility budget process.
May assist with audits, equipment checks, and property maintenance tasks.
Performs other duties as assigned.

Minimum Requirements

High School Diploma
Ability to perform in a fast-paced environment and adapt to changing priorities; good planning, analysis, and organizing skills
Skilled in problem solving and escalating issues appropriately
Ability to communicate effectively verbally and in writing with customers, associates, management, and the public; skilled in the proper use of English, including proper spelling and punctuation
Ability to work with a diverse group of people
Working knowledge of invoicing and billing practices, with the ability to perform basic business math and understand accounts payable and receivable functions
Ability to prepare basic reports and documentation
Thorough knowledge and demonstrated skills with MS Office, including intermediate excel and access skills
Ability to work a flexible schedule with varying hours/days based on operational needs
Ability to drive vehicles with either automatic or manual transmission
Valid driver's license, good driving record, and the ability to maintain a valid driver's license and pass driver's safety test at 80% or better

Preferred Qualifications

Some college coursework
Prior experience in a lead, trainer, or supervisory capacity
Experience in vehicle logistics, yard operations, or transportation industry
Knowledge of customer and internal computer systems (e.g., AS400/VIPS) is a plus

Physical Demands

Check physical demands that apply

Describe job responsibilities that require physical demands checked

Standing

30-50

% of time

Observing the work of others

Walking

30-50

% of time

Between work areas

Sitting

10-20

% of time

Working in office or attending meetings

Lifting

35-75

lbs.

Tools, supplies, equipment

Carrying

35-75

lbs.

Tools, supplies, equipment

Pushing

35-75

lbs.

Carts, hand trucks

Pulling

35-75

lbs.

Vehicle doors, carts

Stepping

25-70

% of time

In and out of vehicles

Balancing

10-25

% of time