What are the responsibilities and job description for the Full-Time Front Office Assistant position at AWC MSO?
Join Our Team at A Woman’s Choice of Charlotte!
Are you a compassionate, bilingual multitasker who loves making people feel welcome? If you are passionate about reproductive healthcare and thrive in a fast-paced team, we would love to meet you!
At A Woman’s Choice of Charlotte, we provide safe, nonjudgmental care. As our Front Office Assistant, you are the friendly face and reassuring voice guiding our patients through their visit.
What You’ll Do
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Welcome Patients: Greet everyone warmly and set a safe, caring tone.
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Bilingual Support: Help patients check in and out, complete paperwork, and get answers in both English and Spanish.
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Keep Operations Smooth: Confirm appointments, update electronic health records, and handle daily office duties like scanning and filing.
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Protect Patient Privacy: Maintain precise digital records while strictly following HIPAA guidelines.
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Solve Problems: Calmly assist patients with scheduling, financial, or logistical questions.
What We’re Looking For
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Bilingual: Fluent in both English and Spanish (written and spoken).
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Mission-Aligned: Passionately pro-choice and committed to reproductive justice and patient dignity.
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Great Under Pressure: Calm, organized, and skilled at juggling phone calls, check-ins, and paperwork.
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Tech-Savvy: Comfortable with computers, Microsoft Office, and health records software.
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Schedule: High school diploma/GED required. Available for full-time on-site work, including required Saturday shifts.
Perks & Benefits
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Competitive hourly pay
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Health, dental, and vision insurance (after 60 days)
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401(k) with company match & life insurance
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A supportive, empowering team with access to employee wellness resources
Ready to Apply?
Send your resume and a quick note sharing why you want to join our team. We look forward to connecting with you!