What are the responsibilities and job description for the Bilingual Part-Time Back Office Assistant position at AWC MSO?
At A Woman’s Choice, we provide safe, effective, and affordable reproductive health care, including medication and procedural abortions, miscarriage management, pregnancy testing, contraception, and HIV/STI services. Our team is committed to compassionate, high-quality care in a welcoming, respectful, and non-judgmental environment.
The Role:
We are looking for a positive, motivated, and detail-oriented Back Office Assistant to join our Jacksonville clinic. You’ll support the Clinic Manager and ensure patients have a smooth, caring experience from check-in to follow-up. This role is perfect for someone who enjoys multitasking, thrives on organization, and has a passion for helping people.
What You’ll Do:
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Manage back office operations and medical records
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Provide administrative support, including copying, faxing, and mailings
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Confirm patient appointments and assist with scheduling issues
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Gather and provide patient information with accuracy and compassion
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Complete daily accountability forms and other documentation
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Support the Clinic Manager in patient care and clinic operations
What We’re Looking For:
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Excellent verbal and written communication; able to speak calmly and kindly to people from diverse backgrounds
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Comfortable using Microsoft Office and Excel
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Strong multitasking and problem-solving skills
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Ability to prioritize and follow instructions under pressure
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Professional, courteous, and flexible
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Passionate about pro-choice values and supporting patient care
Perks: Health, Dental, Vision, Life Insurance & 401(k) after 90 days.
Why Join Us?
At A Woman’s Choice, you’ll be part of a team that values compassion, dignity, empowerment, and professional excellence. You’ll help ensure patients receive the care and support they deserve, while growing in a positive, respectful, and collaborative environment.