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Client Advocate

Aware Shelter
Jackson, MI Full Time
POSTED ON 1/29/2026 CLOSED ON 2/17/2026

What are the responsibilities and job description for the Client Advocate position at Aware Shelter?

Full Time Client Advocate - Wednesday, Friday, and Saturday 6pm-6am.

Purpose: This position is responsible for providing client-centered, non-judgmental, and culturally responsive crisis advocacy and support services to adult survivors of domestic and sexual violence and their children.


Key Functions:

Respond to 24-hour crisis hotline, crisis intervention, emotional support, safety planning, and information and referral services to survivors of domestic and sexual violence.

Provide face to face, voluntary intervention and support on an emergency basis to survivors of domestic and sexual violence and their families. Services shall be provided at non-traditional safe locations such as hospitals, police stations, etc. Work collaboratively with community systems used by survivors of domestic and sexual violence in their lives. Provide, assist and/or advocate on behalf of clients and their dependent children to link clients with community systems to secure counseling, legal advocacy, housing, employment/financial assistance, health related assistance, transportation or other services related to gaining independence. Work with the Shelter Manager to ensure safe operations of shelter facility.


Job Type: Full-time

Pay: $31,200.00 Annually $16.67 per hour


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • 3 12-hour shifts, 4 days off
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance


Ability to Commute:

  • Jackson, MI 49202 (Required)

Ability to Relocate:

  • Jackson, MI 49202: Relocate before starting work (Required)

Work Location: In person

Competencies: • Exercise good judgment and respectful communication with volunteers, community members, and partners • Excellent written and oral communication skills. • Sensitivity to issues related to domestic and sexual violence. • Understanding of the importance of confidentiality and professional boundaries. • Commitment to the agency's values and mission, with the ability to communicate its vision. • Dedication to contributing to a productive work environment and working cooperatively as a team member. • Excellent time management and organizational skills, with attention to detail and the ability to coordinate multiple tasks. • Ability to work with a flexible schedule and be self-directed. • Commitment to excellence, innovation, risk-taking, and possessing excellent problem-solving and conflict resolution skills. Please send your cover letter, resume, and references to SeQuita Brown, Deputy Director, sbrown@awareshelter.org, to apply. All applications are accepted until position is filled.

Salary : $17 - $31,200

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