What are the responsibilities and job description for the Quality Investigation Team Leader position at AW Technical Center USA?
Job Title: Quality Investigation Team Leader
Company: AISIN World Corp. of America
Department: Quality, Customer Invest (CQI)
Location: Plymouth, MI (AASA)
Position Summary
This position will function to provide support to the Quality department, is responsible for daily supervision of OE Technicians, and will perform Kaizen and maintenance request duties. This position will also plan, implement, and follow-up on countermeasures toward company targets, prepare charts and reports, and maintain open communication with workforce and Management Team.
Position Responsibilities
The incumbent is expected to perform the following functions that the company has determined are essential to this position:
- Oversee investigations and vision approvals and request cores for investigation.
- Create investigation and daily output report.
- Continually update training matrix and schedule training as required.
- Dyno testing and vision main cause entry.
- Prepare weekly efficiency reports and develop Kaizen for efficiency improvements.
- Maintain a safe and clean work environment and maintain quality in product and performance.
- Assign, train and oversee daily work of investigators, monitor and evaluate performance.
- Prepare absence reports and discipline as necessary according to established guidelines and/or in consultation with higher levels of Management Team.
- Other tasks and duties as assigned.
Required Skills and Abilities
Essential Skills and Experience:
- Knowledge of investigation process and of quality and investigation documents and equipment.
- Understanding of the function of related automatic transmissions: assembly & reassembly, apply charts.
- Ability to operate and understand the results from the following equipment: FR/FF/VB tester, shop equipment.
- Strong planning, communication and organizational skills.
- Leadership training and ability.
Beneficial Skills and Experience
- Computer Proficient
- Problem Solving Skills
- Detail Oriented
Education/Training/Certifications
- Associates Degree Preferred