What are the responsibilities and job description for the ServiceNow Architect position at Avtech Solutions?
Job Title : ServiceNow Architect
Location: Chicago IL - No remote
Primary Skill : Service, IT Service Management, ServiceNow
Experience : 15 years
Job Description :
- Own end to end solution design for ESM capabilities on ServiceNow ensuring functional needs are met through scalable compliant solutions aligned to the Golden Instance architecture
- Oversee solution design for specific ESM capabilities or functional waves such as Finance Procurement and IT Review and validate the design coming from system integrators and ensure design integrity Ensure consistent design patterns across IT HR Finance Legal and other functions as they onboard to the Golden Instance
- Ensure designs align to ServiceNow out of the box capabilities and reuse shared platform components
- Participate in Architecture Review Board ARB reviews bringing forward solution designs and trade offs
- Identify where functional needs require architecture decisions or exceptions escalating appropriately
- Partner closely with development integration and testing leads to clarify design intent and resolve design time issues
- Validate that delivered solutions match approved designs and meet functional intent
- ESM capabilities on ServiceNow Architecture Review Board ARB ServiceNow OOTB