What are the responsibilities and job description for the Clinical Manager position at AVP•SEES Group?
Description:
We are seeking a dynamic clinical leader to drive excellence in our clinic. This role ensures best practices in patient care, develops clinical teams through training and continuing education, and helps implement innovative services that keep our practices at the forefront of care.
Key responsibilities include:
- Measuring performance against established metrics and holding teams accountable for results - solid patient care and workflow
- Conducting clinic audits to ensure compliance with clinical protocols and optimize patient outcomes
- Leading team meetings, CPR training, and continuing education events
- Overseeing training, competency testing, and development programs for field technicians
- Supporting the rollout of new technologies, services, and equipment maintenance programs
- Providing leadership in troubleshooting issues, resolving staff disputes, and supporting practice leadership
Requirements:
What You Bring
- Five to 10 years of experience in ophthalmic practices. A minimum of three years of administrative and managerial experience, increasing in complexity, including the supervision of clinical professionals (Preferred).
- Bachelors in related field or nursing degree preferred.
- Certified ophthalmic medical technologist or licensed optometrist with appropriate experience considered.
- Strong leadership and business operations experience required
- Dependable transportation required to travel to other offices as required
- Must be flexible with traveling to various locations.
- Ability to pay attention to detail
- Ability to maintain confidentiality
- Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy
- Displays positive outlook and pleasant manner, does not instigate or participate in office gossip or negativity, keeps commitments
- Dresses appropriately and is well groomed
- Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect
- Ability to perform essential functions of the position with or without accommodation, including the ability to use power hand tools and lift a minimum of 70 lbs.
- Excellent verbal communication skills
- Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only)
Physical Requirements:
- Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
- Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
- Must be able to be stationary for prolonged periods of time.
AVP•SEES Group provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.