Patient Care Coordinator

We are a heavy volume Multi-Specialty Orthopedic office in Lancaster. We are looking for a Surgery Scheduling Assistant who has excellent communication skills and superb attention to detail to join our Team. .

Please note the following requirements BEFORE applying.

Requirements:

• Must be experienced and familiar with various Insurance benefits, authorizations and verifications
• Must be experienced and familiar with EHR
• Typing 30 WPM
• Must be experienced and familiar iwth medical terminology
• Must have excellent phone skills
• Must be able to multi-task with little supervision

Preferred:

• Spanish Bilingual
• Medical Assistant (Certified thru AAMA, NCCT or NRCMA)

Surgery Scheduling Functions will consist of, but not limited to:

• Answer high volume call in a professional and courteous manner
• Perform COVID testing on Patients
• Perform Insurance Verifications
• Obtain surgery consents from Patients.
• Perform post-operative phones calls
• Obtains all patient signed consent/authorization forms
• Send DME and Home Helath orders
• Scan medical records
• Miscellanous clerical duties as needed
• Always maintain a professional attitude and appearance via in person or phone. Notify supervisor immediately with any problems.

Additional responsibilities:

• Under direction of the supervisor, conducts on the job training for new employees
• Assist other employees with any additional work when idle
• Performs work of equal skill, effort and responsibility as directed
• May perform work of a higher level in preparation for increased responsibility
• Must be willing to perform any duties asked by management or physicians
• Cross trained to fill in other positions when short staffed at Clinic

Knowledge, Skills and Abilities:

• 1 year of on the job training in back office procedures
• ICD-10/CPT knowledge
• Knowledge of medical terminology
• Ability to type accurately and comfortable with computers
• Become a key contributor to the enhancement of the quality of patient care as a necessary part of a medical team.
• Understand and observe legal concepts (e.g. HIPAA, confidentiality)
• Multi-task efficiently and effectively as required.
• Work under pressure, within time constraints. Must be able to act calmly and effectively in a busy or stressful situation.
• Exhibit excellent listening skills.
• Concentrate on the needs of the provider(s) throughout entire shift

Physical Requirements:

• Ability to stand, sit, walk, bend and stoop for prolonged periods of time, intermittently throughout an 8 hour shift.

Education and Experience:

• High School Graduate/GED
• Successful graduation from school with medical assistant diploma
• Medical Assistant experience desirable
• Active and current Medical Assistant National Certification required

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $17