What are the responsibilities and job description for the Sales Experience Associate-Premier Collection position at Avondale Group?
Overview
For over 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Premier Collection a truly special place!We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world-class, high-quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first-hand.
EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!
- Your Choice of Medical Plans (we reduced employee healthcare expense through our self-insured plans for our employees and their families for 2024)
- Dental
- Vision
- FREE Company Paid Life Insurance
- FREE Employee Assistance Program Support for all employees
- 401K Retirement Plan
- Paid Holidays/Vacation/Paid Time Off
Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg.
Who is Avondale Group?
A Career at Avondale
Responsibilities
Our Avondale Premier Collection Sales Experience Associate (SEA), shadows and assist the Sales Experience Manager (SEM), while also learning the Avondale Sales Process (One Touch). The SEA assists SEM in the sales process by performing tasks essential to producing results, and ensuring an elevated client experience. The SEA will ‘graduate’ to the SEM position once the SEA’s eligibility has been determined.
Responsibilities:
- Learn and implements the Avondale Sales Process (One Touch)
- Learn and utilize Auto Alert to prospect for opportunities within SEM’s client base
- Learn and conduct deliveries (including off-site deliveries)
- Learn and perform product presentations
- Maintain a thorough knowledge of the inventory
- Maintain a thorough knowledge of the product including: technical specifications, exterior color options, interior trim options, optional and standard equipment and competitive advantages.
- Pull cars from inventory
- Greet SEM’s clients when necessary
- Assists with appraisal of trade-ins
- Get cars ready for deliveries (which includes taking cars to make ready/prep center, cleaning, and filling gas)
- Transport cars to offsite locations (including for dealer trades)
- Assists the Sales Experience Manager in their Dat to Day Responsibilities
- Knows and understands the Avondale Privacy and Information Security Policies, and adhere to all applicable requirements
- Attends weekly department meetings
- Other duties may be assigned
Qualifications
EDUCATION and/or EXPERIENCE
High School Diploma or GED (Required)
Minimum one year related experience and/or training; or equivalent combination of education and experience.
OTHER REQUIREMENTS
Operator's Driver’s License (must be insurable)
PHYSICAL DEMANDS
The employee must occasionally lift and/or move up to 25 pounds.