What are the responsibilities and job description for the Store Leader position at AVON INDIANA RANGE OPERATIONS LLC?
Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission.
POSITION DESCRIPTION:
Position Title: Store Leader
Reports To: District Leader
Classification: Full-Time/Exempt/Salaried
POSITION OVERVIEW:
The Store Leader is responsible for overall store performance, leading a team of associates to deliver the Range USA experience. This role oversees sales execution both personal and store, team development, operational efficiency, and regulatory compliance, while fostering a culture of safety, accountability, and service excellence.
JOB DESCRIPTION:
We’re looking for a leader who excels in:
- Sales & Business Acumen – Drive revenue both personal and store, KPIs, and profitability
- Customer Experience Excellence – leads thru example and coaching to excellence
- People Development – Coaches, trains, and builds high-performing teams
- Operational Discipline – Maintains strong execution by validation of scheduling, inventory, and store standards
- Safety & Compliance Leadership – Ensures strict adherence to firearm safety, ATF, OSHA, and company policies
Sales & Performance Management:
- Drive personal and store revenue, memberships, and key performance indicators (KPIs)
- Monitor individual and team sales performance; coach to improve results
- Utilize reporting and financial insights to guide business decisions
- Promote a strong sales culture focused on customer needs and education
Leadership & Team Development:
- Oversee the recruiting, training, and development of a high-performing team of store associates and leaders
- Provide ongoing coaching, feedback, and performance management
- Ensure clear roles, expectations, and accountability across the team
Operations & Execution:
- Customer Service-Creates a welcoming, service-driven culture that delivers a best-in-class experience
- Oversee scheduling to align labor with business demand
- Validate store standards including merchandising, pricing, and cleanliness
- Validate accuracy in inventory management and reporting when ASL not present
Safety & Compliance:
- Validate full compliance with ATF regulations and internal policies
- Validation of OSHA, EPA, and local regulatory compliance, including lead safety. Enforce all firearm safety protocols and range safety standards
Communication & Collaboration:
- Partner with District Leaders and Support Center teams to drive store performance
- Identify and resolve operational or customer experience challenges
DESIRED SKILLS & EXPERIENCE:
Possess the following core values:
Curious
Passionate
Do It Right
Service
- 3 years of retail management experience required
- Leadership of 10 or more associates in a retail environment
- Strong leadership, communication, and coaching skills
- Proven ability to drive sales and operational performance
- Experience with POS systems, inventory tools, and Microsoft Office
- Flexible availability, including nights, weekends, and holidays
EMPLOYEE BENEFITS:
Medical, Dental, Vision Health Insurance
Free Elite Membership (Unlimited Shooting)
Industry Leading Online and Store Discounts
Free Classes
Ability to Utilize Manufacturer Programs
No firearm experience needed: We Offer Paid Training
PHYSICAL DEMANDS:
- Extended periods of standing
- Ability to lift and/or push up to 50 lbs. regularly
- Ability to work at heights up to 10 feet
NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.