Office Assistant - Driving School

About the Position

We are seeking a friendly, dependable, and organized Office Assistant to join our driving school team in Simsbury, CT. The ideal candidate will provide excellent customer service, assist students with registrations and scheduling, answer phone calls, process payments, and help keep daily office operations running smoothly.

We are looking for someone with strong communication skills, a positive attitude, and the ability to multitask in a busy office environment. Previous office or customer service experience is preferred but not required. Training may be provided for the right candidate.

Key Responsibilities

• Answer incoming phone calls, emails, and customer inquiries in a professional and friendly manner.
• Schedule driving lessons, road tests, and student appointments.
• Assist new students with registration, paperwork, and enrollment.
• Explain driving school services, lesson packages, pricing, and policies.
• Process customer payments, issue receipts, and maintain accurate records.
• Coordinate lesson schedules and communicate with driving instructors.
• Send appointment confirmations and reminders to students.
• Maintain organized student files, office records, and administrative documents.
• Follow up with students regarding appointments, payments, and required paperwork.
• Perform general office duties and help ensure the office operates efficiently.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Good customer service and interpersonal skills.
• Basic computer skills, including email, data entry, and appointment scheduling.
• Ability to multitask, prioritize tasks, and work independently.
• Professional, reliable, punctual, and team-oriented.
• Previous office administration or customer service experience is preferred but not required.
• Experience in a driving school is a plus, but we are willing to train the right candidate.

What Makes You a Great Fit?

You enjoy helping people, communicating with customers, and keeping things organized. You are comfortable answering phone calls, managing appointments, handling routine paperwork, and providing a welcoming experience for students and their families.

If you are motivated, dependable, and eager to learn, we encourage you to apply!

Position Details

• Position: Office Assistant
• Industry: Driving School
• Location: Simsbury, Connecticut
• Employment Type: Part-time
• Compensation: Based on experience
• Experience Level: Entry-level candidates welcome