Technical Writer

AVO Training Institute, a subsidiary of Megger, based in Dallas, TX, has been in business since 1963. We offer electrical safety and maintenance courses that help keep technicians, electricians and engineers stay safe and compliant. The mission of AVO Training Institute is to deliver course content that is easily received by our participants and is a viable tool for our instructors.

AVO Training is currently looking for an experienced Technical Writer to create high-quality content for our publications and instructional programs, which contribute to the success of our participants and instructors. This person will maintain standardized and consistent practices while partnering with Subject Matter Experts (SMEs) to ensure the accuracy of the content. This person will report to the Content Development Manager, and will work alongside instructors, SMEs, content designers, and graphics designers to partner in the execution of the learning & development needs. This position is not a remote position.

The ideal candidate must be willing to learn and to make a difference in others lives. The members of AVO Training Institute take great pride in providing skills and knowledge for those exposed to the hazards of electricity so that they may conduct their work in a safe and efficient manner, as well as a higher level of understanding of the testing techniques being conducted. Our curriculum includes electrical safety and maintenance practices for substations, circuit breakers, protective relays (mechanical & microprocessor), power transformers, cable, and electrical fundamentals.

Duties and Responsibilities:

• Conduct group sessions with SMEs to elicit publication requirements
• Revise existing publications as required and requested
• Create and develop course content, typically involving the assimilation of technical materials
• Read journals and other material to become familiar with new and updated products
• Analyze developments in specific fields to determine need for revisions in previously published materials and development of new material
• Other assigned duties

Required Skills and Attributes:

• Knowledge of electrical theory, safety fundamentals or possess an electrical background
• Familiar with content development for instructional material
• Technically oriented; understand, articulate and be able to write technical subjects
• Exceptional professional written and oral communication skills
• Analyze content; structure and design curricula
• Experience working with complex concepts and translating them into concise, clear language
• Ability to quickly grasp complex technical concepts and make them easily understandable
• Take a raw copy of a document, format, and organize the document
• Research, prepare and edit complex technical documents
• Experience in creating high-quality documentation with attention to formatting, voice, and audience
• Able to work under the pressures of deadlines and other demands
• Good time management to meet project deadlines, experience handling multiple projects
• Teamwork and collaboration skills

Qualifications:

• University degree in technical writing, English, journalism, or communications
• Native-level proficiency in English, both verbal and written
• Spanish as a second language is a PLUS
• Strong working knowledge of all Adobe Creative Cloud applications, including InDesign, Photoshop, Acrobat Pro, and Illustrator
• Strong working knowledge of all Microsoft Office applications