Business Systems Analyst - API

Who We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet! Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Location: Candidate must reside within Phoenix, AZ metro area (Hybrid – 3 days in office per week) Position Summary The API Business Systems Analyst plays a critical role in bridging business needs with technical API solutions across customer and supplier ecosystems. This role focuses on defining, delivering, and optimizing APIs that support the Americas organization (including but not limited to procurement, quoting, and supplier data integration). Key Responsibilities Requirements & User Story Collection Collaborate with stakeholders to gather and document API use cases and business requirements. Define functional and non-functional specifications for customer-facing and supplier-facing APIs. Assess operational impact, implementation viability, and system alignment. API Integration Work closely with developers and other business system analyst to shape API payloads and workflows. Validate API designs to ensure alignment with core business processes such as quoting, order placement, backlog management, and other supported workflows. Stakeholder Engagement Act as a liaison between regional and global business teams, IT teams, and external partners. Translate business and partner needs into business and functional requirement specifications. Present API capabilities, delivery plans, and performance metrics to internal audiences. Testing & Validation Define test cases and acceptance criteria for API functionality. Coordinate and execute System Integration Testing (SIT) and User Acceptance Testing (UAT) to validate API functionality, ensure alignment with business requirements, and support production readiness. Ensure data accuracy, performance, and error handling meets business expectations. Documentation & Enablement Develop and maintain API documentation, user guides, and onboarding kits. Lead joint initiatives to document and align business processes through structured mapping sessions. Support knowledge base creation and ongoing API education. Delivery & Monitoring Support delivery of APIs, including pilot programs and full deployment. Collaborate with Organizational Change Management (OCM) to effectively communicate API changes and enhancements impacting business processes and users. Collaborate with internal business and development teams to drive continuous improvement. API Reporting & Analytics Monitor API usage, performance metrics, and user feedback to support continuous improvement, optimize adoption, and ensure visibility into business impact through structured reporting to stakeholders. Define requirements for dashboards and reports for internal stakeholders. Identify opportunities for optimization and API enhancements. Job Level Specifications: Extensive knowledge and application of principles, theories and concepts. Complete knowledge of all job functions and the broad industry best practices, techniques and standards. Develops solutions to complex problems where analysis of situations and/or data requires in-depth evaluation of variables. Determine best approach to achieve results and provide suggestions to improve policies and procedures. Work is performed independently and requires the exercise of judgment and discretion. Exercises considerable latitude in determining objectives and approaches to assignments. Work may be reviewed at a high-level. May represent the organization as a primary contact on assignments and/or projects. Interacts with senior professionals and management and frequently coordinates work between departments or organizations. Actions may impact the organization. Failure to accomplish work will result in the inability to reach crucial organizational goals. Erroneous decisions may have a prolonged effect resulting in the expenditure of substantial resources. Work Experience: Typically 5 years with bachelor's or equivalent. Education and Certification(s): Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained. Distinguishing Characteristics: Understanding of RESTful APIs, JSON, and OAuth2. Experience with ERP systems (e.g., SAP), quoting and procurement workflows. Proficiency in tools like Postman and Swagger. Experience in electronic components distribution or supply chain systems. Knowledge of business process mapping. #LI-Hyrbid What We Offer: Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community. Generous Paid Time Off 401K and Pension Plan Paid Holidays Family Support (Paid Leave, Surrogacy, Adoption) Medical, Dental, Vision, and Life Insurance Long-term and Short-term Disability Insurance Health Savings Account / Flexible Spending Account Education Assistance Employee Development Resources Employee Wellness, Leadership Development and Mentorship Programs Benefits listed above may vary depending on the nature of your employment with Avnet. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669. As a leading global technology distributor and solutions provider, Avnet has served customers’ evolving needs for more than a century. Through regional and specialized businesses around the world, we support customers and suppliers at every stage of the product lifecycle. We help companies adapt to change and accelerate the design and supply stages of product development. With a unique viewpoint from the center of the technology value chain, Avnet is a trusted partner that solves complex design and supply chain issues so customers can realize revenue faster. Avnet companies: Avnet Abacus Avnet Embedded Solutions Avnet Integrated Solutions Avnet Silica EBV Elektronik element14 Farnell Hackster.io Newark Softweb Solutions Tria Witekio