Clinical Systems Data Analyst

WHO WE ARE:

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to providing comprehensive and compassionate healthcare services, Aviva Health offers a holistic approach to care, addressing patients' medical, behavioral health, dental, and social service needs. As a vital healthcare resource in the community, Aviva Health fosters a collaborative and supportive work environment where dedicated healthcare professionals have the opportunity to make a meaningful impact on the lives of individuals and families. Join us at Aviva Health and be part of a team that is dedicated to making a difference in the lives of our patients and the community we serve.

BENFITS INCLUDED:

• Monday - Friday Scheduling
• Paid Holidays
• PTO
• Comprehensive Medical, Dental, and Vision Coverage
• 401 K Contribution

POSITION PURPOSE:

The Clinical Systems Analyst supports, optimizes, and maintains clinical applications such as Athena EHR and Curve EDR. They will also leverage data-driven insights to improve patient outcomes, optimize operational performance, and support evidence-based decision-making. This role is responsible for collecting, analyzing, and interpreting complex healthcare data from diverse sources, ensuring data accuracy and integrity. This role bridges clinical operations, IT, and data/reporting to improve workflows, ensure data integrity, and support quality care delivery for underserved populations.

ESSENTIAL FUNCTIONS:

• Skilled in analyzing incomplete, sensitive, or ambiguous clinical information and transforming it into accurate, compliant reports.

• Able to identify reporting discrepancies, data quality issues, and trends, and escalate

• Provide day-to-day support for EHR and clinical systems or resolve them using established clinical and regulatory standards.

• Experience creating and delivering reports for clinical leadership, compliance departments, and regulatory agencies.

• Troubleshoot user issues, errors, and workflow challenges

• Planning, designing and implementation of clinical applications

• Training care teams on encounters, standing orders, documentation, and EMR/EDR processes.

• Reviews clinical staff workflow and develops solutions for workflow deficiencies and gaps.

• Coordinates implementation of new modules; leads and coordinates upgrades and changes to modules incorporating testing, training, and communication.

• Collect, clean, and manage large sets of healthcare data from electronic health records (EHRs), claims, patient surveys, and operational systems.

• Develop professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.

• Configure and maintain system settings, templates, and user roles

• Analyze trends in patient care delivery, patient engagement, appointment utilization, and other quality measures.

• Collaborate with admin to identify data needs and translate business questions into analytical solutions.

• Ensure data accuracy, security, and HIPAA compliance in all analytics processes.

• Support reporting requirements for quality programs, such as PCPCH, CCO/UDS, and APCM initiatives.

• Other duties assigned.

QUALIFICATIONS:

• Bachelor’s degree in Health Informatics, Public Health, Statistics, Data Science, or a related field.

• 2 years of experience in a healthcare data analysis role.

• Familiarity with healthcare standards and regulations (e.g., HIPAA, ICD, CPT).

• Strong analytical and problem-solving skills with attention to detail.

• Ability to communicate complex data insights clearly to non-technical stakeholders.

PHYSICAL REQUIREMENTS:

• Hearing: within normal limits with or without use of corrective hearing devices.

• Vision: adequate to read 12-point type with or without use of corrective lenses.

• Must be able to verbally interact with staff, clients, and the public.

• Manual dexterity of hands/fingers for writing, computer input.

• Standing, walking, sitting, lifting and carrying, able to carry up to 25 pounds. Pushing/pulling, bending, stooping, twisting, reaching and handling, climbing stairs (elevator available).

WORKING CONDITIONS:

Work indoors in heat-controlled environment 95% of the time. Office environment.

Some exposure to pathogens. Personal protective equipment provided. Some exposure to hazardous materials. Safety materials provided for hazardous materials.

1) OSHA Exposure Category – Category #1: Possible job-related exposure to blood and/or body fluids. Requires the appropriate use of personal protective equipment.

ACKNOWLEDGEMENT:

This Description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

• Employee is in receipt of this Job Description.

• Employee has read and understands the Job Description and has discussed the job requirements and responsibilities with supervisor.

• Employee has sufficient experience and training to fulfill tasks of the Job Description.