Assistant Director of Quality Improvement

Aviva Family and Children’s Services Mission Statement

Aviva believes every child and every family in our Los Angeles community deserves the chance for a brighter future. We provide compassionate support, therapeutic services, and guidance to at-risk children and families.

Job Summary

Under the supervision of the Director of Quality Improvement, the Assistant Director of Quality Improvement (QI) will assist in the planning, organization, and coordination of agency compliance efforts for licensure, accreditation, regulatory and governmental agency standards. The Assistant Director of QI is responsible for upholding regulations established by the Departments of Children and Family Services, Probation and Mental Health of the County of Los Angeles.

Essential Functions

• Assist in agency compliance with relevant county, state, federal and COA regulations/standards
• Conduct clinical trainings for staff including but not limited to documentation and mental health assessments
• Assist with improving department workflow systems and administrative forms
• Assist with developing department related policies and procedures as well as best practice guidelines, checklists and trainings
• Collaborate with other programs/departments to understand QI support.
• Support QI staff to maintain medical record audit readiness and participate actively during agency external audits
• Complete monthly clinical case record review to manage risk
• Complete monthly reports regarding completed case record reviews and risk assessment.
• Conduct periodic internal audits of client charts from all programs/departments with a focus on compliance, accuracy, quality and medical necessity
• Assist newly hired employees with understanding QI standards and general processes.
• Plan and conduct orientation on HIPAA, regulatory updates and or changes
• Prepare reports, supply information and organize documentation
• Serve as a resource for staff implementation of departmental Quality Management and Utilization Review
• Sensitive and responsive to the cultural differences among the agency’s client population
• Actively participate in quality improvement projects
  
  

The Assistant Director of QI will take on special projects or additional duties as assigned by the Director of Quality Improvement and/or the Chief Operating Officer.