Senior Client Services Coordinator

Our Story

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.

Overview

The Nashville office of Avison Young is searching for a Senior Client Services Coordinator to provide support for a team of brokerage professionals and assist with the overall operations of the office. This is an ideal position for an outgoing individual interested in joining an entrepreneurial office that will provide opportunity for continued personal and professional development.

Responsibilities

The key responsibilities of the Client Services Coordinator include, but are not limited to, the following:

• Support a team of multiple brokers and projects, prioritize needs and effectively communicate with the team
• Produce marketing materials including but not limited to brochures, flyers, direct mail, advertisements, newsletters, invitations, banners, tour books, lease abstracts, BOVs, OMs, RFPs, proposals and presentations
• Participate in qualifying properties for office tours and setting tour schedules
• Participate in requests and communication with the brokerage community to request property information
• Redline lease documents and track as review progresses if not handled by counsel
• Create lease analysis and purchase analysis
• Prepare tenant stacking for buildings as needed
• Track lease expiration dates, annual anniversary dates, and send appropriate correspondence
• Submit completed deal transactions to Operations team and follow through for invoicing and payment of commissions
• General team support that includes meeting coordination, expense reports, follow up letters and correspondence and transaction documents
• Create web-based marketing tools and communications
• Act as steward of the firm’s brand and visual brand standards
• Assist in the creation and management of property marketing campaigns and signage requests
• Assist in the creation and management of bulk prospect mailings
• Create or coordinate the creation of custom maps, site plans and building stack plans for use in proposals and presentations
• Create and update market surveys using CoStar, LoopNet, etc.
• Utilize our world class CRM
• Remain abreast of Avison Young’s technology and innovation initiatives within the marketing organization and identity areas of use in the local market; commitment to evolve skills with changing needs
• Although you are employed as a Senior Client Services Coordinator you may be required to perform other reasonable duties from time to time as the Company may require

Qualifications

To perform this job successfully, an individual must be able to perform each essential task at an above average level. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Bachelor's degree in real estate, business, or related discipline
• Active real estate license required
• 3-5 years commercial real estate experience
• You are skilled with Adobe Creative Cloud (InDesign, Photoshop, Illustrator); and expertise with Microsoft Office (Word, PowerPoint, Excel)
• Demonstrated experience in strategic planning
• Experience working with business clients to achieve real estate objectives
• Experience in creating executive level presentations
• Excellent verbal and written communication skills
• Ability to juggle multiple projects and work effectively both independently and in teams
• Proven financial analysis, lease transaction management and real estate database skills
•  Extremely organized with excellent multitasking and time management skills

Workplace Type

Our Equal Opportunity Commitment

Our Equal Opportunity Commitment

Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.

Benefits offered to full time W2 employees:

• Traditional and Roth 401k with generous employer match and immediate vesting
• 12 weeks of Paid Parental Leave after one year of tenure
• Medical, Dental, Vision Insurance
• Company paid Life and AD&D Insurance
• Company paid Short & Long-Term Disability
• Voluntary Critical Illness and Accident Coverage
• Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
• Wellness program
• Employee Assistance Program (EAP)

Work-Life Balance:

• Competitive paid vacation days
• 2 personal/wellness days
• Paid holidays plus 2 floating holidays
• Annual volunteer day for Day of Giving