Car Rental Agent Part Time

Job Description

Join our AVIS/BUDGET (Agency) Rent-a-Car team in Pineville! The Rental Agent is responsible for greeting customers, processing rentals and selling optional services, answering telephone calls, and responding to customer questions. competitive salary and bonus plan.

Responsibilities:

• Greet customers, disclose rates, terms and conditions of rental, and obtain customer signatures. Close return rentals, check car return for gas and damages.
• Use effective sales techniques to encourage customers to utilize service options
• Receive telephone calls and handle customer-related issues
• Complete, review and submit various reports to supervisor
• Maintain and update rental agreement files
• Complete car exchange requests in computer system
• Communicate with shuttle drivers
• Perform related responsibilities as assigned or required

Benefit includes:

• Flexible work hours
• Paid Time Off
• Employee rental discounts.
• Company training program.

Skills:

• Use effective sales techniques
• Knowledge and skill in the operation of car reservation software (training provided)
• Demonstrate effective interpersonal and communication skills with customers
• Manage stressful and unusual situations while maintaining good customer relations
• Process all paperwork according to policies and procedures
• Present a professional, enthusiastic attitude through effective communication skills
• Spanish or a second language would be a plus

Job Type: Part time

Experience:

• Sales: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Education:

• High school or equivalent
• Associate degree (Preferred)
• Spanish or other languages a plus but not required.

Location:

• Pineville, NC (Preferred)

License:

• Clean driver's license.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• On-the-job training
• Paid time off

Work Location: In person

Salary : $14 - $16