What are the responsibilities and job description for the Manager Trainee - Premium Customers position at Avis Budget Group?
Salary: $52,000/yr Company Vehicle (Gas, Insurance, Maintenance Included)
Are you motivated by customer satisfaction and interested in building a leadership career in a fast-paced operational environment? As a Manager Trainee – Premium Customers, you will participate in a structured, hands-on training program designed to develop future leaders through real-world experience at our airport locations.
During the program, you will gain exposure to key operational areas including Sales, Logistics, and Customer Service, while learning how to deliver elevated service experiences for premium customers, drive operational efficiency, and support financial performance.
What You’ll Do
During the eight-week training program, you will rotate through core operational functions to build a strong foundation in airport operations. You will learn how daily decisions impact fleet availability, revenue, customer satisfaction, and employee performance—particularly for high-value and premium customer segments.
After completing training, you will transition into a supervisory role overseeing one or more daily operations or sales functions. Responsibilities may include leading frontline teams, supporting premium customer interactions, monitoring performance metrics, and ensuring service, safety, and brand standards are consistently met.
You will receive ongoing mentorship and development support, with opportunities to advance into future leadership roles within the organization.
Perks You’ll Get
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
*Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.*
Charlotte
North Carolina
United States of America
Are you motivated by customer satisfaction and interested in building a leadership career in a fast-paced operational environment? As a Manager Trainee – Premium Customers, you will participate in a structured, hands-on training program designed to develop future leaders through real-world experience at our airport locations.
During the program, you will gain exposure to key operational areas including Sales, Logistics, and Customer Service, while learning how to deliver elevated service experiences for premium customers, drive operational efficiency, and support financial performance.
What You’ll Do
During the eight-week training program, you will rotate through core operational functions to build a strong foundation in airport operations. You will learn how daily decisions impact fleet availability, revenue, customer satisfaction, and employee performance—particularly for high-value and premium customer segments.
After completing training, you will transition into a supervisory role overseeing one or more daily operations or sales functions. Responsibilities may include leading frontline teams, supporting premium customer interactions, monitoring performance metrics, and ensuring service, safety, and brand standards are consistently met.
You will receive ongoing mentorship and development support, with opportunities to advance into future leadership roles within the organization.
Perks You’ll Get
- Annual compensation
- Company vehicle provided (including gas, insurance, and maintenance, subject to company policy)
- Paid time off
- 401(k) retirement plan with company-matched contributions
- Medical, dental, vision, life, and disability insurance
- Access to voluntary benefits including legal assistance, identity theft protection, FSA, and additional life insurance options
- Flexible spending benefit of up to $260 for public transportation or parking expenses
- Employee discounts, including discounted prices on the purchase of Avis/Budget vehicles
- Employee Assistance Program offering counseling, financial and legal consultation, and care referrals
- Bachelor’s degree or an associate’s degree plus at least two years of customer service experience
- Demonstrated leadership capability with the ability to work collaboratively and make independent decisions
- Valid Driver’s License
- Flexibility to work days, evenings, overnights, weekends, and holidays based on business needs
- Willingness to work outdoors in varying weather conditions with moderate noise levels
- This position requires regular, on-site presence and cannot be performed remotely
- One year of experience providing high-quality customer service is a plus
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
*Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.*
Charlotte
North Carolina
United States of America
Salary : $52,000