Engagement Specialist

Engagement and Retention Specialist

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

The Impact you’ll make:

The HR Engagement and Retention Specialist will work to help establish ABG as the employer of choice by implementing employee engagement strategies; promoting the ABG culture, value and brand; and by creating an exceptional and inclusive employee experience. Under the guidance of the Human Resources Director and working closely with Operations Leadership, Talent Acquisition, and HRBPs, this role will be responsible for helping to develop and maintain programs, policies, and practices focused on retention, onboarding, orientation, and training.

What you’ll do:

• Ensure retention and engagement strategies are locally put into practice efficiently and effectively
• Assist operation teams with orientation and onboarding of new employees through the development and enhancement of tools and resources to facilitate the implementation of processes and procedures to improve the new hire experience
• Conduct stay interviews with goal of enhancing employee retention strategies
• Use employee survey data to assess engagement, enhance processes, and develop action plans
• Assist operations management with conducting, tracking, and or evaluating training for associates
• Organize virtual and in-person trainings and events to promote employee engagement and help employees feel connected
• Support diversity, equity and inclusion initiatives especially as it relates to onboarding and retention
• Responsible for tracking employee turnover and focusing on new hire retention at assigned locations
• Conduct periodic pulse surveys and quickly aggregate data to help provide leading insights into potential turnover
• Collaborate with Operations and HRBPs to look for creative ways to engage, recognize and communicate with the workforce
• Partner with Operations, Talent Acquisition, and HRBPs to engage with new hires prior to Day 1 and to help coordinate the hand off of the new hire to the Operations Team
• Performs similar or related duties as assigned or requested

What we’re looking for:

• Bachelor’s degree required – Business, HR majors highly preferred
• Entry level to 2 years of experience in HR, Talent Acquisition, operations or similar field
• Personable and caring person, because relationship building is of utmost importance!
• Good interpersonal skills including excellent written and verbal communication skills
• Creativity in developing programs and methods
• Have a level of empathy that demonstrates the ability to determine what is most important to their audience and work to deliver on expectations
• Excellent time and task management skills
• Good collaboration and team building skills, with ability to work with all levels and roles of an organization effectively
• Passionate about people and have a strong belief in all employees ability and potential to succeed
• Ability to adapt to changing priorities and deadlines
• Attention to detail and ability to maintain confidentiality in HR matters is essential
• Excellent analytical skills
• Knowledge or experience with Workday is an asset
• Proficient with Microsoft Suite of products
• Familiar with various social media platforms and willingness to learn other platforms that can be used to engage with employees

Perks you’ll get:

• Use of a new company vehicle which includes gas, insurance and maintenance
• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
• Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

• The annual starting salary for this position is between $50,000– $55,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The fine print:

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.