What are the responsibilities and job description for the Body Damage Manager position at Avis Budget Group?
We are seeking a Body Damage Manager to lead the vehicle damage repair function for the City/District. This roleis responsible fordriving operational performance, managing vendor repair relationships, controlling repair costs, and ensuring vehicles are repaired efficiently to maximize fleet availability and quality standards. The ideal candidate brings strong collision repair knowledge, financial discipline, and the ability to lead a high-performing team in a fast-paced environment.
WhatYou'llDo:
Develop, implement, and communicate operating plans tooptimizevehicle damage repair and reconditioning processes
Direct and oversee automotive damage appraisals, repair estimates, and supporting documentation to ensure accuracy and compliance
Determineandvalidatedamage repair estimated labor hours and ensureoptimalsourcing of repair parts
Minimize damage estimate processing time, body shop cycle time, and on-lot repair turnaround to improve fleetutilization
Manage performance against key metrics including cost per estimate, vendor cycle time, overdue idle vehicles, venue quality average grade, and overall repair expense control
Select, negotiate, and manage body shop partnerships to ensure pricing, service levels, and quality standards are consistently achieved
Conduct vendor audits,monitorservice level agreements, andmaintainup-to-date vendor insurance documentation
Ensure proper use of purchase orders,timelyinvoice submission, and compliance with vendor management policies
Conduct regular damage writer reviews and audits to ensure estimate accuracy, consistency, and adherence to guidelines
Assess daily damage inventory to prioritize vehicles for repair, salvage, or alternative action in alignment with business needs
Partner with Service and Parts leadership to coordinate vehicle flow and reduce percent out of service
At bussing locations, oversee the damage repair process for buses within the operation
Lead hiring, onboarding, training, coaching, recognition, and performance management of damage writers and support staff
Manage all employee relations matters in partnership with Human Resources, ensuring fair and consistent policy application
Maintain a safe work environment by ensuring all safety standards and company policies are followed
Performadditionalduties as directed by management
PerksYou'llGet:
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible toelectother voluntary benefitsincluding:Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, andadditionallife insurance coverages
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
WhatWe'reLooking For:
High School diplomarequired; 2-4 yearcollege degree preferred (or equivalent combination of education and experience)
Minimum of 2-4 years management experience in automotive service, rental car, fleet operations, or collision repair
Demonstrated experience writing and reviewing automotive damage estimates
Strong knowledge of collision repair processes and repair cost controls
Proven vendor negotiation and body shop management experience
Financial acumen with the ability to manage repair budgets and key performance indicators
Strong organizational, investigative, and problem-solving skills
Proven leadership and talent development capability
Valid driver's licenserequired
Ability to work flexible schedules, including early mornings, evenings, or weekends as business needs require
Ability tolift upto 50 pounds and oversee multiple operational work areas
This position requires regular, on-site presence and cannot be performed remotely
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together,we'removing the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where weoperate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisementdoes not constitutea promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits informationisaccurateas of the date of this posting. The Company reserves the right tomodifythis information at any time, with or without notice, subject to applicable law. This position may be with any affiliate ofAvisBudget Group.
Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.