Vehicle Remarketing Analyst/Auction Analyst

Years of Experience: 3-5 years' experience in financial services, remarketing or auction experience preferred; Top Three Skills: -Oral and written communication skills -Conflict management skills -Computer skills sufficient to manage multiple processes; Required Skills: -Customer service experience -Time Management -Relationship building; Desired Skills: -Effective negotiation skills -Investigation and problem solving skills -Attention to Detail; Ideal Candidate Profile: Candidate with excellent customer service skills performing administrative duties with previous remarketing, automotive or auction experience. Ability to handle customer disputes and escalations through written and oral communication with the de-escalation skills. Previous experience in a high volume, team-oriented environment with the ability to multi-task, problem solve and learning agility; Tools or Technologies: Microsoft Office Programs; Education: Bachelor's degree preferred; Work Schedule: Hybrid 3 days in office, 2 remote

Job Description

Reporting to the remarketing manager, the remarketing analyst is key pointed at primary auction facilities. Duties include processing and sale of auction vehicles in compliance with the internal Auction Sale Agreement and Comprehensive Auction Agreement. Work involves independent judgment and decision-making initiative. Customarily and regularly exercises discretionary authority. Time Spent: Major Duties and Responsibilities: Monitor inspection guidelines are being followed by the various 3rd Party Inspection Vendors. Review 3rd Party Inspection Vendors monthly invoices for accuracy and provide recommendations for payment outside the established agreement. Generate and analyze performance metrics for 3rd Party Inspection Companies. Manage 3rd party Inspection Companies vendor relationships to maximize accurate/timely Inspection.