Customer Service / Office Admin

Avinthia is seeking a dynamic and organized Customer Service / Office Admin to join our team! In this vital role, you will serve as the first point of contact for clients and visitors, manage daily office operations, and provide exceptional administrative support. Your energetic approach and attention to detail will ensure our office runs smoothly while delivering outstanding customer support. This position offers an opportunity to develop your skills in office management, customer service, and administrative functions within a fast-faced work environment. We are looking for individuals with talents that complement the way we work:

• Demonstrates strong interpersonal skills to interact positively with employees and customers
• Communicates effectively in person, in writing, and over the phone
• Prioritizes multiple tasks effectively in a deadline-driven environment and adapts quickly to change
• Exemplifies outstanding organizational and time management skills
• Exhibits keen attention to detail to ensure tasks are completed thoroughly and correctly
• Delivers excellence when working independently or collaboratively

Responsibilities:

• Handling customer-related activities
• Coordinating logistics, preparing shipping paperwork, invoicing customers, monitoring accounts receivable, etc.
• Managing incoming and outgoing correspondence, including phone calls, emails, faxes, mail, and packages
• Greeting visitors and customers professionally, ensuring a welcoming atmosphere.
• Managing office supplies inventory and coordinate with vendors for procurement.
• Performing other relevant duties when needed

Requirements:

• Proven customer support and administrative experience in a professional setting
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Strong computer literacy, proficient in Microsoft Office: Outlook, Word, Excel (experience with PowerPoint a PLUS)
• Customer-oriented; adapts/responds to different types of personalities
• Experience with ERP systems like NetSuite preferred.
• Demonstrated customer service skills with professional phone etiquette and support experience.
• Comfortable in a fast-paced environment
• Quick learner
• Familiarity with ISO 9001 preferred.
• High school diploma or equivalent; college degree preferred

Join us to be part of a lively team that values your initiative! This position offers an engaging environment where your organizational talents and customer service skills will shine. We’re committed to fostering growth while providing a supportive workplace that appreciates your contributions every day.

Pay: $18.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• South Plainfield, NJ 07080 (Required)

Work Location: In person

Salary : $18 - $22