What are the responsibilities and job description for the Receptionist position at Avina of Pewaukee?
We are seeking a reliable and compassionate receptionist to join our skilled nursing facility team. This role is the first point of contact for residents, families and visitors, and plays a vital role in creating a welcoming and professional environment. The ideal candidate will have strong customer service skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.
This is a part-time position with approximately 22 hours per week. The schedule may vary and includes every other weekend and holiday rotation.
Benefits:
Part-time employees are eligible for voluntary benefits such as:
Join a team that values compassion, teamwork, and excellence in care, You’ll play an important role in supporting both our residents and staff while working in a meaningful healthcare environment.
This is a part-time position with approximately 22 hours per week. The schedule may vary and includes every other weekend and holiday rotation.
Benefits:
Part-time employees are eligible for voluntary benefits such as:
- Short-term disability
- Long-term disability
- Dental insurance
- Vision insurance
- Hospital indemnity
- Provide exceptional customer service to residents, family members, staff, and all visitors
- Greet and assist visitors with kiosk screening
- Operate a multi-line phone system, direct calls, and take accurate messages
- Handle incoming and outgoing mail, packages, and deliveries
- Perform clerical duties such as faxing, scanning, and copying
- Compose and respond to routine email correspondence
- Assist with data entry and maintain accurate records
- Scan and upload medical records as needed
- Assist with Accounts payable tasks when necessary
- Retrieve residents for schedule medical appointments
- Welcome and assist new admits
- Maintain confidentiality and demonstrate respect, compassion, and professionalism in all interactions
- Support team operations with flexibility and a positive attitude
- High school diploma or equivalent required
- Previous receptionist or administrative experience preferred
- Strong communication and customer service skills
- Proficient in basic computer applications and office software
- Ability to multitask and stay organized in a busy environment
- Professional demeanor with a commitment to resident rights and dignity
Join a team that values compassion, teamwork, and excellence in care, You’ll play an important role in supporting both our residents and staff while working in a meaningful healthcare environment.