Demo

Front Desk Agent

Avid hotel by IHG
Lancaster, PA Full Time
POSTED ON 5/18/2026
AVAILABLE BEFORE 7/1/2026

Job Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations with enthusiasm, ensuring a smooth and professional experience for visitors, clients, and team members alike. Your energy and organizational skills will set the tone for a positive environment, supporting office management and delivering exceptional customer service. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a vibrant team atmosphere.

Duties

  • Greet visitors and clients warmly, providing excellent customer support and ensuring they feel valued from the moment they arrive
  • Manage multi-line phone systems efficiently, directing calls accurately and professionally using proper phone etiquette
  • Handle data entry tasks with precision, including filing, proofreading, and maintaining organized records
  • Utilize computer skills across Microsoft Office Suite, Google Workspace, and other office management tools to support daily operations
  • Assist with calendar management and appointment scheduling for staff or medical/dental professionals as needed
  • Support office management by coordinating administrative tasks such as filing, photocopying, and maintaining supplies
  • Provide clerical support including typing documents, proofreading correspondence, and managing incoming/outgoing mail

Qualifications

  • Proven experience in office or administrative roles with strong organizational skills and attention to detail
  • Excellent computer literacy with proficiency in Microsoft Office, Google Workspace, data entry, and general office management software
  • Strong customer service skills with the ability to communicate clearly via phone and in person
  • Bilingual abilities are highly desirable to serve diverse client needs effectively
  • Experience with multi-line phone systems, appointment scheduling, and calendar management is preferred
  • Previous experience in medical or dental receptionist roles is a plus but not required
  • Demonstrated ability to handle clerical tasks such as proofreading, filing, and data entry efficiently
  • Exceptional time management skills to prioritize tasks in a fast-paced environment

Join us as a Front Desk Agent to be the friendly face that keeps our office running smoothly! Your proactive approach and positive attitude will help foster a welcoming atmosphere while supporting essential administrative functions. This paid position is perfect for someone eager to grow their office management skills in a lively professional setting.

Pay: $15.50 - $16.00 per hour

Benefits:

  • 401(k)

Work Location: In person

Salary : $16 - $16

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