What are the responsibilities and job description for the Front Desk Agent position at Avid hotel by IHG?
Job Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations with enthusiasm, ensuring a smooth and professional experience for visitors, clients, and team members alike. Your energy and organizational skills will set the tone for a positive environment, supporting office management and delivering exceptional customer service. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a vibrant team atmosphere.
Duties
- Greet visitors and clients warmly, providing excellent customer support and ensuring they feel valued from the moment they arrive
- Manage multi-line phone systems efficiently, directing calls accurately and professionally using proper phone etiquette
- Handle data entry tasks with precision, including filing, proofreading, and maintaining organized records
- Utilize computer skills across Microsoft Office Suite, Google Workspace, and other office management tools to support daily operations
- Assist with calendar management and appointment scheduling for staff or medical/dental professionals as needed
- Support office management by coordinating administrative tasks such as filing, photocopying, and maintaining supplies
- Provide clerical support including typing documents, proofreading correspondence, and managing incoming/outgoing mail
Qualifications
- Proven experience in office or administrative roles with strong organizational skills and attention to detail
- Excellent computer literacy with proficiency in Microsoft Office, Google Workspace, data entry, and general office management software
- Strong customer service skills with the ability to communicate clearly via phone and in person
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Experience with multi-line phone systems, appointment scheduling, and calendar management is preferred
- Previous experience in medical or dental receptionist roles is a plus but not required
- Demonstrated ability to handle clerical tasks such as proofreading, filing, and data entry efficiently
- Exceptional time management skills to prioritize tasks in a fast-paced environment
Join us as a Front Desk Agent to be the friendly face that keeps our office running smoothly! Your proactive approach and positive attitude will help foster a welcoming atmosphere while supporting essential administrative functions. This paid position is perfect for someone eager to grow their office management skills in a lively professional setting.
Pay: $15.50 - $16.00 per hour
Benefits:
- 401(k)
Work Location: In person
Salary : $16 - $16