What are the responsibilities and job description for the Customer Engagement Manager position at Avesta Computer Services?
Customer - Our customer offers an enterprise grade, Agentic-AI solution/platform to help customers de-risk, optimize and rationalize their entire application portfolio, based on deep actionable insights.
Job Title - Customer Engagement Manager
Type - Fulltime
Location - Fremont, California, United States - Onsite
As a Customer Engagement Manager, you’ll be the connective tissue between and our enterprise customers. You’ll lead high-impact implementations — working directly with CIOs, enterprise architects, and engineering leaders to ensure successful deployment, adoption, and measurable outcomes.
What You’ll Do
- Lead customer engagements from discovery to realization of value.
- Translate complex application landscapes into actionable insight and clarity.
- Partner with IT and business stakeholders to drive portfolio transformation and modernization initiatives.
- Feed customer insights back into product evolution and roadmap.
Who You Are
- 5–10 years of experience in consulting, enterprise transformation, or technology delivery.
- Strong problem-solving, client-leadership, and executive-communication skills.
- Prior experience in enterprise software or software development is a major plus — you can speak both business and engineering fluently.
- Thrive in fast-moving, high-context environments where your work drives visible impact.
