What are the responsibilities and job description for the Commercial Lines Associate Risk Specialist position at Avery Insurance?
About Avery Insurance
Avery Insurance is a dynamic and growing independent insurance agency dedicated to providing thoughtful insurance solutions to successful individuals, families, and businesses.
For more than 126 years, our commitment to innovation, service, and strong client relationships has built a reputation for excellence. As a family-owned and operated agency, we believe our team is our greatest asset. We are committed to creating an environment where talented professionals can grow, contribute, and build meaningful careers while helping our clients protect what matters most.
Position Overview
We are seeking an Associate Risk Specialist to support our Commercial Lines team in delivering exceptional service and operational excellence.
This role is ideal for an early- to mid-career insurance professional who is detail-oriented, highly organized, and eager to deepen their technical knowledge of property and casualty insurance.
You will partner with Risk Specialists, Risk Advisors, and carrier partners to deliver accurate and timely service. This role supports a Senior Risk Specialist’s book of business and offers the opportunity to independently manage a small book with mentorship.
Key Responsibilities
Client Service Support
- Deliver prompt, professional service to clients and support strong relationship management
- Respond to requests for certificates, evidence of insurance, and policy documentation
- Assist with billing inquiries and cancellation notices
- Maintain a 24-hour turnaround standard for service requests
Processing & Policy Servicing
- Process endorsements, policy changes, and routine service requests
- Prepare certificates, auto ID cards, and related documentation
- Ensure accurate and timely data entry in the agency management system
Renewal Preparation
- Assemble pre-renewal materials including exposure updates and loss runs
- Prepare and submit renewal applications to carriers
- Support renewal review and proposal preparation
Remarketing & New Business Support
- Assist with remarketing efforts and submission preparation
- Communicate with underwriters for quotes and updates
- Support development of new business proposals and presentations
Documentation & Compliance
- Maintain accurate and organized client files
- Ensure compliance with agency procedures and regulatory standards
- Manage suspense items and follow-ups within the system
Required Qualifications
- Active Property & Casualty Insurance License
- 2 years of insurance-related experience or equivalent combination of education and experience
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Office and agency management systems
Preferred Qualifications
- Associate’s degree or higher
- Foundational understanding of commercial insurance coverages, rating, and underwriting
- Experience working in a client service or account management role within insurance
Key Characteristics
- Self-starter with a collaborative mindset
- High level of professionalism and accountability
- Strong problem-solving abilities and attention to detail
- Ability to build trust with colleagues, clients, and carrier partners
Work Arrangement
This position offers a hybrid work environment, with a combination of remote work and in-office collaboration at our Wolfeboro or Portsmouth, New Hampshire locations.
Benefits
- Flexible health coverage through an Individual Coverage Health Reimbursement Arrangement (ICHRA)
- Dental insurance
- Company-paid life insurance and AD&D coverage
- Short-term and long-term disability insurance
- 401(k) with employer contribution
- Paid parental leave
- Generous paid time off and holidays
- Volunteer time off
- Wellness incentive program
- Professional development and continuing education support
Why Join Our Team
This is an opportunity to build your career within a growing, relationship-driven agency that values precision, professionalism, and long-term development. You’ll gain hands-on experience, mentorship, and the chance to evolve into a more advanced advisory role over time.
Equal Opportunity Employer
Avery Insurance is an equal opportunity employer and values diversity within our organization. We are committed to building an inclusive workplace where employees can grow and succeed.
Pay: $60,000.00 - $75,000.00 per year
Experience:
- Insurance related: 2 years (Preferred)
License/Certification:
- Property and Casualty Insurance License (Required)
Work Location: Hybrid remote in Portsmouth, NH 03801
Salary : $60,000 - $75,000