Claims Recovery Specialist

The Claims Recovery Specialist (Subrogation) is responsible for identifying and pursuing recovery opportunities from third parties legally liable for losses paid by the company. This position investigates claims, negotiates settlements, and maintains accurate documentation to support successful recovery efforts.

Essential Job Duties

• Investigate claims to identify subrogation and recovery opportunities.
• Review claim files, reports, contracts, photographs, and other documentation to determine liability.
• Identify responsible third parties and pursue reimbursement for company-paid losses.
• Communicate with insurance carriers, attorneys, claimants, and other involved parties.
• Negotiate settlements and recovery agreements to maximize recovery outcomes.
• Prepare and submit recovery demands supported by documentation and evidence.
• Maintain accurate claim files and detailed records of recovery efforts.
• Monitor claim activity to ensure timely follow-up and resolution.
• Collaborate with internal departments to gather information and support investigations.
• Comply with company policies and applicable laws related to claims handling and recovery efforts.
• Perform other duties as assigned.

• Monday through Friday schedule; shift/hours are negotiable.
• Hybrid work arrangement may be considered.
• Primarily office-based environment with regular computer use and communication with internal and external stakeholders.

• Strong investigative and analytical skills.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and deadlines.
• Detail-oriented with strong organizational skills.
• Ability to work independently and make sound business decisions.
• Ability to maintain confidential information and exercise sound judgment.

• Competitive pay
• 8 paid holidays (after 30 days) and paid time off (after 90 days)
• Excellent insurance coverage that includes medical, prescription, dental, vision and hearing starting as low as $105.90/week for family plans and $40.20/week for individual plans effective after 30 days
• Company-paid life insurance and short-term disability benefits
• Traditional and Roth 401(k) plans with profit sharing that directs a portion of company profits into your retirement account
• Referral rewards - cash bonuses for referrals
• We have a supportive, team-oriented culture that encourages professional growth. Over 22% of our associates have been with us for 20 years!

Why Join Averitt?
At Averitt, we believe in supporting our associates with a culture built on integrity, teamwork, and service. You'll have the opportunity to make a meaningful impact by helping recover losses and protect company resources while working alongside experienced professionals in a collaborative environment.

Ready to make a change? APPLY NOW to be an Averitt Claims Recovery Specialist!

Averitt Express is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

• Must be at least 18 years of age.
• High school diploma or GED required.
• Previous claims, insurance, legal, collections, or recovery experience preferred but not required.
• Knowledge of subrogation principles and claims recovery processes preferred.